cboy802
New Member
Old house with old sewer main connected to City sewer system. Main floor toilet and shower drain were backing up. Called local plumber who came and snaked the sewer line. He was able to run the snake all the way to the city sewer twice. He used a camera while snaking and said the problem was a large volume of greasy sludge that snaking would not fix. He recommended hydro jetting which he did not do.
Called a company to do hydro jetting. Told the jetter about the problem and what the previous plumber had found. He set up and began jetting the line via the clean out access in the basement. As he was proceeding, thick raw sewage began backing up out of the cleanout. He captured 10+ gallons in buckets but after running out of buckets another 15-20 gallons ran out into the basement. He finally got through to the city line. He then called their water restoration service to come clean up the mess. They came and did a good job but charged us $1,500 for the clean-up. Two questions. Is a backup and overflow a known risk with hydro jetting ? Does the hydro jetter have any responsibility for cleaning up the mess?
Called a company to do hydro jetting. Told the jetter about the problem and what the previous plumber had found. He set up and began jetting the line via the clean out access in the basement. As he was proceeding, thick raw sewage began backing up out of the cleanout. He captured 10+ gallons in buckets but after running out of buckets another 15-20 gallons ran out into the basement. He finally got through to the city line. He then called their water restoration service to come clean up the mess. They came and did a good job but charged us $1,500 for the clean-up. Two questions. Is a backup and overflow a known risk with hydro jetting ? Does the hydro jetter have any responsibility for cleaning up the mess?
