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Coincidentally, the damn thing didn't work for the first 6-8 months after install. It ate up the salt, though. We had so many problems getting the glasses to come out clean and clear, to only find out the softener wasn't working. I don't know what was wrong with it. I'll pass along all the...

All you say is true.

I believe it mixes the hot and cold for recirculation to the boiler?

Yes I've included pictures, there is no brand on it. All ball valves. The urinal does seem to be running longer, but I could be wrong. Everything is screwy these days.

So there’s no clean out on the valves. I’ve had to bypass the softener for the day because there’s not enough pressure to close the diaphragms on the toilets and they won’t flush. Now the only urinal is overflowing on almost every flush. Related?

I wasn’t present when the softener was checked. I would have had all the water running, dish machine filling, toilets flushing. Toilets- you are correct. No tanks. There are no filters that I am aware of (not here, at least). There is also a humming/vibration noise that goes along with...

The restriction started a few months ago. The softener was installed 2 years ago, when the restaurant was built.

I saw that thread, but I don’t know of the chlorine content in the water. And it’s not sporadic. It’s all the time.

When I bypass the softener, it completely solves the problem. But it makes my dishes and glassware look terrible. Where would I find a filter? I have a large cylinder and a salt reservoir.

In my restaurant, we’ve had trouble flushing the toilets, not enough pressure to get anything to go down, sometimes to the point that the valve won’t close and the urinal will overflow. When I bypass the softener it solves the problem. I’ve had a tech come and inspect the softener, he says...