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  1. ShelbyC

    New to water softeners. I have a few questions about our system.

    Our water softener system is about 6 years old, it's had some ups and downs, but it was running very smoothly for awhile. Recently our water started to smell and I knew something was off with our water softener. I found a large chunk of salt at the bottom of our brine tank, so I cleaned that out...
  2. ShelbyC

    New home with new water softener system - water smells and leaves hard water marks

    Hello, I really hope someone can help me. I have been doing a lot of research on wells, septic systems, and water softeners because we just bought our first home without city water! It is a new build, and you would think there wouldn't be anything wrong with the water system..but, it SMELLS...
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