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While we were installing our water softener and cutting open the lines, we noticed that inside the lines it was black/brown/reddish and slimy and there was a build-up of sediment. We are on well water. We have a Big Blue sediment filter. We installed the softener, not just to get rid of hard...

We have a 64K (2.0 cuft) water softener system, 12 GPG hardness, 2 adults, 1 teenager, 2 kids, and a baby in our house. How would I go about setting our control panel? It's an Autotrol 760. I figured out to set the 2.0 cuft, but beyond that, I really don't understand all the options. Isn't there...

We are going to be draining our softener to a drain that is above. We have a barbed fitting elbow for the drainage from the softener. Do we have to point the fitting downward, essentially creating a p-trap? Or can we point it upward? We can't point it to either side because there's not enough...

I bought a complete water softener system (valve, fibreglass tank, brine tank, etc) with the Autotrol 255 valve and it was supposed to come with a bypass valve but didn't. My experience with the vendor hasn't exactly been very good, and so I want to ask the right questions from the vendor so I'm...

We bought a whole water softener system online and had it shipped to us, but it's been a bit of a nightmare with missing pieces, broken parts, etc. And I can never get straight answers from the business we bought it from. The brine line is a black John Guest tubing, and I'm not sure if we have...

We had two "water specialists" come by today because we wanted to hear what their plans were with regards to water softener setup and backwash. We already decided that we absolutely will not permit the backwash to be tied into our (very small) septic system. We will likely do the work ourselves...

My husband is 6'2", and 290 lbs and we're looking at buying a house. My husband doesn't care about anything else in the house except for the bathroom. Besides his annoyance of typical toilets being made for midgets, he also hates how every time he wants to take a bath, he pretty much has to fold...