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Hi I'm having trouble with particles, perhaps corrosion crystals, clogging showerheads and aerators. The house is on city water, pex plumbing, demand hot water with a small electric buffer tank. My suspicion is that the anode is corroding and throwing crystals into the system. Any ideas...

Hi, I have a Fleck head with a KDF filter that I'm trying to remove from the tank, but it won't budge. I've fully unthreaded the head to the point where the threads are exposed and no longer advancing as I turn the head. At this point the head will twist back and forth, but it will not budge...

Hi I'm on my 4th cracked Brass Craft 1/4 turn stop cock. They have been in service for anywhere from 1-4 years before they cracked and started leaking. All have failed with a hairline crack in the threads that may So far the damage has been minor, but I've been lucky. Is this a case of...

I have just replaced the valve below in a Kohler thermostatic mixer. The corrosion built up on the disk and caused the unit to start to drip. Is this a common problem? Should I be concerned? Could I have just cleaned it off an reinstalled it or is it finished? The house is on well water...

My 6700 doesn't seem to be going through the cycles correctly. I just ran it through its cycles by manually starting a regeneration, the purpose being to measure the BLFC flow rate. I have it Regenerant Flow set to Down Flow Double Back Wash, which has 5 cycles: Down Flow Double Backwash...

I am trying to find out what the actual size of the BLFC is. Do I need a special tool and if so, where do I get it? Thanks, Chris

Hi, Trying to figure out the salt dosage settings on this Fleck head though I believe the following would apply to most electronic heads. It is a downflow brining head. Although it has a salt dosage in the menu it is only available for the upflow configuration. I can set the head to be...

Hi, SST-60 is touted as reducing salt usage by 40% and the ability to remove manganese. Is the 40% reduced salt usage still apply at low salt dosages (e.g. 6#/cuft)? My water recently tested as follows: Water Analyisis: Alkalinity 189 mg/L pH 8 mg/L Hardness 12 Gr/gal (205.2...

Hi, Many folks here recommend the Fleck 7000, but one online seller advises against it in favor of the 5600. They claim the head leaks. I was all set to order the 7000SXT. Any comments? Chris

A couple of questions: 1. I am wondering how to adjust the final hardness of softened water. The reason for this is that I am installing a condensing water heater that requires that hardness be maintained between 5 and 7 gr/gal. I am starting with water that is 13 gr/gal. I have read that...