Amaria2016
New Member
Hi. I have a home that I rent out and that just had a serious overflow. My sister flushed the toilet and left the room, not knowing that the toilet overflowed and continued to do so for 20 minutes before she noticed. She told me that she and her husband had tried to replace the flapper but were not able to connect it properly. My question is this: if a blockage did occur, and the flapper wasn't working correctly, could this cause the flood? I had a plumber visit. install the flapper properly and inspect the toilet which he said was in good working order. He also snaked and found nothing. He said there could have been a slight blockage that passed. I am going to file an insurance claim but I would like to be better educated before doing so. Thank you for any info.