Toto Guinevere Handle Falling Off

Discussion in 'Toilet Forum discussions' started by glnow, Sep 17, 2010.

  1. glnow

    glnow Member

    Joined:
    Mar 7, 2007
    Location:
    CA
    Hi,

    I've had a Guinevere for about three years. Recently the outer lever/handle keeps falling off of the rod that connects to the flapper chain. I'm able to pop it back on, but it just falls off again a few days later. Anyone else have experience with this or a fix?

    Thanks,
    Greg
     
  2. Terry

    Terry Administrator Staff Member

    Joined:
    Aug 17, 2004
    Occupation:
    Plumber
    Location:
    Bothell, Washington
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  4. glnow

    glnow Member

    Joined:
    Mar 7, 2007
    Location:
    CA
    Thanks! New part arrived and installed today. I found Toto's customer service to be very friendly and responsive.
    (not that I was expecting any different ;))

    Greg
     
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