Price Pfister single handle sink faucet no hot water.

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by rocks911, Feb 12, 2009.

  1. rocks911

    rocks911 New Member

    Messages:
    9
    Location:
    Texas
    I have no experience with Price Pfister but so fat I'm less than impressed. I just connected a single handle faucet in my bathroom and I'm not getting hot water through it. I swapped supplies and still no hot water.

    The model # is 042YP0Y

    I went to the Price Pfister web site for troubleshooting entered the model number and got zero results. I thought maybe the what I thought were zero's were the letter O, so I tried it with the letter and the number and still zero results. Thats kinda frustrating.

    Also whoever plumbed under my sink has hot on the right side so I swapped but as I've said still no hot water.

    Anybody have a suggestion?

    Thanks in advance for any comments.
  2. rocks911

    rocks911 New Member

    Messages:
    9
    Location:
    Texas
    Afetr looking around the web I found that Price Pfister is not thought of as a quality faucet, so what is? I certainly dont mind spending the money because this is kinda frustrating.

    What is a good brand? Is it a mistake to buy at HD or Lowes?

    Thanks
  3. Terry

    Terry Administrator Staff Member

    Messages:
    15,121
    Location:
    Bothell, Washington
    Most faucets come with a hot limit stop.
    Look at the manual and you will see how to adjust it.
    Last edited: Feb 12, 2009
  4. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,825
    Location:
    Cave Creek, Arizona
    Pp

    As far as I am concerned Price Pfister is as good quality as most other brands and superior to many. What kind of faucet is it, i.e., bathtub, shower, lavatory sink? You are describing a situation which could be unique to your house, because the normal problem is no water of any kind from the valve. When there is only water from one side it usually means a piping problem. I assume when you say "no hot water" you mean there is no flow from the hot side. If you mean there is "hot" water but it is cold then you have an adjustment problem, and you would have that no matter WHOSE faucet you installed.
  5. rocks911

    rocks911 New Member

    Messages:
    9
    Location:
    Texas
    There is no flow when the faucet is adjusted to the "hot" side. This is a bathroom faucet.

    The faucet before worked fine, the wife wanted a new look, why oh why did I do it, but that's another story.

    When I swivel the handle to the right it is supposed to flow hot water, it doesn't. Not only that but in that position it draws water from the cold line. What the?

    I'm at a loss.

    So Price Pfister is not so bad?
  6. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,134
    Location:
    New England
    Back to the basics...did you turn the hot water shutoff back on? Is it a multi-turn shutoff or a 1/4-turn one? If it was old, and multi-turn, the washer could be shot, and it is all clogged. Try disconnecting the hose and see if you can get any flow into a bucket from the connection.

    There could be some crud caught inside of the cartridge, so you might need to remove it and flush it out.
  7. rocks911

    rocks911 New Member

    Messages:
    9
    Location:
    Texas
    jadnashua,

    Thanks for replying,

    Yes I turned the water back on, it is a multi turn shutoff. The house is 11 years old so I wouldn't expect that things are too shot.

    I did get flow from both lines.

    It might well be the crud thing, hard to know.

    Price Phister is sending another cartridge, gotta like the customer service.

    I'm puzzled
  8. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,825
    Location:
    Cave Creek, Arizona
    What the?

    What the is our response also, because the first part implies NO water flow, but the second implies water flow but no HOT water. Each has a different cause and solution. The second, flow but no hot water, means you have the temperature adjuster set so low that it cannot open the hot water port, and thus only uses cold water, or at most so little hot water you cannot feel it.
    Last edited by a moderator: Feb 13, 2009
  9. X Railroader

    X Railroader New Member

    Messages:
    2
    Location:
    Indiana
    Hello everyone

    I have a similar problem with my 42 YPOY

    Got mine last year and all was well after installation.

    Short time went by and hot water volume started to
    get down to a small dribble. Cold works fine

    After 5 cartradges and last fall a new faucet from PF
    same thing starting again.

    Anybody have any ideas??

    I am tired of fooling with it

    Thank you
  10. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,134
    Location:
    New England
    Are your pipes run with old galvanized steel? It may be time for a repipe.
  11. X Railroader

    X Railroader New Member

    Messages:
    2
    Location:
    Indiana
    All my plumbing is plastic and there is plenty of volume at the supply line
  12. bar

    bar New Member

    Messages:
    1
    Location:
    Mississippi
    Just built new house. I have the same exact problem with price pfister bath tub faucet not letting the hot water flow. Or when it does flow its just a dribble. I have the tankless hotwater and was wondering if that might be part of the problem. I'm ready to go buy a new Delta faucet because I miss my HOT baths! BTW, have already gotten a new cartridge from PF with no luck. Turned Hot water up and its alittle better but no in between. Thanks for all responses.
  13. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,134
    Location:
    New England
    Some pressure-balanced valves just don't work well with some tankless systems. If there is a noticable difference in flow at say any other faucet between hot and cold, that is likely the problem. Not sure how any valve will work in that case. On most, it isn't a big deal, but some can be really picky.
  14. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    26,825
    Location:
    Cave Creek, Arizona
    When you replaced the CARTRIDGE from PP, did you ALSO replace the pressure balancing unit BENEATH it, since that is what caused the problem. Problems with ANY brand of faucet often has more to do with WHERE you purchased it, than with who made it, and I would think this might be the case in this situation, since I have been using PP faucets for decades and have NOT had these kinds of problems, but I buy mine from plumbing wholesalers, NOT Home Depot and similar.
  15. Price Pfister

    Price Pfister Pfister Faucets

    Messages:
    28
    Location:
    Lake Forest, California
    Hi rocks911,

    We're sorry to hear about the problem you’re experiencing with your bathroom faucet. If you are still experiencing issues with this faucet, Pfister would like to address this issue quickly, but our Consumer Service Team needs some additional information to proceed.

    Please provide: 


    • A method to contact you (ex. email, phone, etc.)
    • Best time for contact (ex. mornings, evenings, etc.)

    Please send this information to us at pfistersocial@bdhhi.com.

    We apologize for your inconvenience and look forward to resolving this matter as soon as possible.

    Sincerely,

    The Pfister Team

    Pfister is a part of the Stanley Black & Decker Hardware and Home Improvement (BDHHI) Group.
  16. Price Pfister

    Price Pfister Pfister Faucets

    Messages:
    28
    Location:
    Lake Forest, California
    Still Need Help?

    Hi X Railroader,

    We're sorry to hear about all the problems you’ve been experiencing with our product. If you still need assistance with this leak, our Consumer Service Team needs the following information to proceed.

    Please provide:

    • A method to contact you (ex. email, phone, etc.)
    • Best time for contact (ex. mornings, evenings, etc.)

    Please send this information to us at pfistersocial@bdhhi.com.

    We apologize for your inconvenience and look forward to resolving this matter as soon as possible.

    Sincerely,

    The Pfister Team

    Pfister is a part of the Stanley Black & Decker Hardware and Home Improvement (BDHHI) Group.
  17. Price Pfister

    Price Pfister Pfister Faucets

    Messages:
    28
    Location:
    Lake Forest, California
    Hi bar,

    We're sorry to hear about the problems you’re experiencing with our product in your new house. We want to address this issue quickly, but our Consumer Service Team needs some additional information to proceed.

    Please provide: 


    • The model number of the product. If you do not know this, please follow these directions: http://www.pfisterfaucets.com/do_it_yourself/how_to.aspx
    • Any other specifics on the issue you’re experiencing
    • A method to contact you (ex. email, phone, etc.)
    • Best time for contact (ex. mornings, evenings, etc.)

    Please send this information to us at pfistersocial@bdhhi.com.

    We apologize for your inconvenience and look forward to resolving this matter as soon as possible.

    Sincerely,

    The Pfister Team

    Pfister is a part of the Stanley Black & Decker Hardware and Home Improvement (BDHHI) Group.
  18. dspair

    dspair New Member

    Messages:
    1
    Location:
    california
    Hi,

    I have the exact same problem....has anyone solved it?
    I have Price Pfister faucets in all 3 bathtubs.
    All worked as of one year ago when we bought the house.
    Now 2 out of 3 single handle bathtub faucets no longer allow any perceptible hot water out of the faucet.
    Those 2 are the 2 we have used the least. The one we use the most still works.
    Intermittently (rarely) they will work again.
    There is definitely hot water getting to the faucet (the hot water pipe is warm and when I take out the plastic cartridge thing hot water still flows out of the pipe).
    It is NOT the little plastic temperature adjusting plate as that is on the highest setting & I've taken it off completely and still get no hot water.
    There is no perceivable 'crud' anywhere...it all looks clean and open....however I've thought of just soaking everything in CLR and see if that works....anyone know if that will destroy any of the plastic parts?
    I took out the two little spring activated washers and they seem fine...and when I do hot water seems to come out of one of the holes.
    Reassembled everything and now still no hot water.
    Any help would be appreciated. In-laws are coming soon! Thanks!

    -Will
  19. Price Pfister

    Price Pfister Pfister Faucets

    Messages:
    28
    Location:
    Lake Forest, California
    Hello Will,

    We're sorry to hear you're having the same problem. We want to address this issue quickly, but our Consumer Service Team needs some additional information to proceed.

    Please provide:

    * The model number of the product. If you do not know this, please follow these directions: http://www.pfisterfaucets.com/do_it_yourself/how_to.aspx
    * Any other specifics on the issue you’re experiencing
    * A method to contact you (ex. email, phone, etc.)
    * Best time for contact (ex. mornings, evenings, etc.)

    Please send this information to us at pfistersocial@bdhhi.com.

    We apologize for your inconvenience and look forward to resolving this matter as soon as possible.

    Sincerely,

    The Pfister Team

    Pfister is a part of the Stanley Black & Decker Hardware and Home Improvement (BDHHI) Group.
  20. daveberner

    daveberner New Member

    Messages:
    1
    Location:
    Gilbert AZ
    I just contacted Price Pfister customer support and describe my "no hot water" situation and they gave me a very easy fix.

    There is a screen in their supply for hot and cold water. This is a micro-screen and it gets clogged up, stopping the water supply. Merely separate the supply from the faucet tubes and remove the micro-screen (a small screw driver or even a straight pin will work) from their hot water tube.

    I followed their guidance, removed the micro-screen, and the hot water flows perfectly. Hope this helps.
    Dave in Gilbert, AZ
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