Bigben2010
New Member
I'm a consumer looking for opinions. I just had a new Rheem electric water heater installed. There is corrosion on the tank, as you can see in the photo. In my opinion, it's a result of a poor coating job on the tank, and exposure to water or maybe just Florida humidity. You can see there are pinhole coating defects where corrosion may continue.
If I'm right about the bad coating job, the corrosion is probably not limited to what we can see, which is at the bottom access window.
The installer said he called Rheem and they assumed no responsibility, nor did the installer. I don't know if he also went to his supplier.
As far as I'm concerned, the equipment arrived damaged and the installer should replace it. Speculation about the present or future potential effects of the corrosion doesn't change that fact.
You pros out there, what is your opinion? Does the installer, a Master Plumber who is owner of a plumbing company, owe me a new water heater? As a professional what would you have done when I reported this to you a day after the installation?
Thanks in advance.
If I'm right about the bad coating job, the corrosion is probably not limited to what we can see, which is at the bottom access window.
The installer said he called Rheem and they assumed no responsibility, nor did the installer. I don't know if he also went to his supplier.
As far as I'm concerned, the equipment arrived damaged and the installer should replace it. Speculation about the present or future potential effects of the corrosion doesn't change that fact.
You pros out there, what is your opinion? Does the installer, a Master Plumber who is owner of a plumbing company, owe me a new water heater? As a professional what would you have done when I reported this to you a day after the installation?
Thanks in advance.
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