new Toto Dartmouth

Discussion in 'Toilet Forum discussions' started by bruno113, Apr 11, 2008.

  1. bruno113

    bruno113 New Member

    Messages:
    1
    Location:
    MA
    [​IMG]

    On the basis of your review and other comments on line, we just got a Toto Dartmouth ADA and had it professionally installed and are disappointed. It seems to be a sort of measly flush, but maybe we haven't given it a full chance yet??? In our other bathroom we have a Gerber powerflush (old style--loud but never fails), so maybe we're just used to the power flush. We called the tech support at Toto and the person sounded like he was just reading instructions for a 2year old about how to flush a toilet and that you need to hold the "activator" for one full second. I've tried that but it still isn't impressive.

    Is it just so quiet and modest but effective or is this not typical?
    Last edited by a moderator: Apr 12, 2008
  2. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    Compared to a pressure assisted flush it certainly will seem weaker but it should be effective. It is possible that the installer botched the installation and the discharge of the toilet is blocked by either a wax ring that is out of place, or, they used a wax ring with a blck plastic horn and it does have interference from the way the outlet horn of the toilet and the flange fit together. I have seen these plastic horns pinched closed from this interference.

    I'm not there to see it so I can't tell if it is a normal or, weak flush. Use it and see how it performs. If you get clogs then you will know something is wrong... If it clogs look at the mounting for problems! I can tell you with reasonable certainty that it is not a toilet defect. I have installed many Toto toilets and still have "0" defects and "0" callbacks on them. I'm not saying they are perfect, nothing ever is, but they are so damn close...:D
  3. Terry

    Terry Administrator Staff Member

    Messages:
    15,419
    Location:
    Bothell, Washington
    You should at least use the toilet.

    The fact that it's quieter than a pressure assist doesn't really say much about it.
    Ten years ago, there were local showrooms that had the Toto Ultramax and the Gerber Ultraflush side by side for comparison.
    Yes, the Gerber was gawd awful noisy. And when you stood near it and flushed, your legs would get wet from the spray, Nice, toilet water on your legs.

    The Toto was much quieter, so if you did the Gawd Awful Noise comparison, well, I guess the Gerber wins that one hands down.

    However, they are rated equally for moving waste, it's just that the Toto does it with much less fuss. They found a way to flush that moves the product down the line, without waking up the household.
    Last edited: Apr 7, 2009
  4. Gary Swart

    Gary Swart In the Trades

    Messages:
    7,397
    Location:
    Yakima WA
    I've had a Dartmouth ADA for about 6 months. It is quiet and effective. Only rarely is there any streaking, and when it does happen, it is quite simple to brush it. It has never ever clogged, and I have yet to need to hold the handle up to get that extra water out. I did it a couple of times just for trial, but it's never been needed. I think the water spot is great especially considering the relatively small amount of water in the bowl. In short, it is everything a toilet should be. I have never seen the need for a power assisted flush.
  5. Terry

    Terry Administrator Staff Member

    Messages:
    15,419
    Location:
    Bothell, Washington
    [​IMG]

    We installed this one in Bellevue for a softball buddy. These things work great!
    Last edited: Nov 12, 2014
  6. Gary Swart

    Gary Swart In the Trades

    Messages:
    7,397
    Location:
    Yakima WA
    Just to update my original reply. My Dartmouth flushes quickly and the flush handle just needs to be lifted and released. Do not hold it up. Never have had to use the total tank draining flush.
  7. Wallijonn

    Wallijonn Member

    Messages:
    188
    Location:
    Arizona
    Very likely that is the problem. You've built a habit over time. My Briggs 3.5gpf toilets needed two flushes to effectively evacuate the bowl. Guess what I was doing when I first got the Totos - yep, holding the handle down as long as possible to fully flush waste down. It wasn't necessary but it was habit. Very likely your expectations are based on habit.
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