jjfad
New Member
I replaced an old toilet at my girlfriends house with a new American Standard Clean Cadet 3. The old toilet took a really long time to flush, the flapper would get stuck, and the bowl seemed to not hold a propper water level. She wanted a new toilet so I installed one. The new toilet would flush fine and the bowl would fill, but then the bowl would slowly drain until there was almost no more water in it. I could hear the water trickling into the drain with no signs of external leakage. I called American Standard. They said it sounded like a cracked or defective bowl so we exchanged it at Lowes for another Clean Cadet 3. Before installing the second new toilet I poured a bucket of water down the drain to make sure there were no issues. I then installed the new toilet bowl. Before I attached the tank I manually filled the bowl with water to make sure it would hold. It held water with no problems. As soon as I attached the tank and did a test flush the same problem returned. It would flush and fill the bowl, but the bowl would slowly leak into the drain. I called American Standard again and they said I must have gotten another bad bowl and that they would send me another one. I asked them "If the bowl is cracked then why was it holding water before I attached the tank?" They had no answer for me. So I've got a third new toilet on the way. Any idea what could be going on? I'm quite confused at this point.
BTW the tank holds water just fine so no problems with the flapper. The chain and fill level are set to where they should be.
Any clue as to why the bowl won't hold water? I've checked underneath the house and around the toilet. No signs of leakage. Plus I can hear the water escaping into the drain.
There is another Clean Cadet 3 installed in the upper floor of the house and it works fine.
I find it hard to believe that we got 2 bad toilets...
BTW the tank holds water just fine so no problems with the flapper. The chain and fill level are set to where they should be.
Any clue as to why the bowl won't hold water? I've checked underneath the house and around the toilet. No signs of leakage. Plus I can hear the water escaping into the drain.
There is another Clean Cadet 3 installed in the upper floor of the house and it works fine.
I find it hard to believe that we got 2 bad toilets...