Thomas Doyle
New Member
My lawn irrigation pump stopped working. The motor froze up. Not sure what kind of pump although the motor was an A O Smith. Couldn't find any A O Smith irrigation pumps online, only motors. Did some further research on line and settled on a Gould pump.
I bought a 1.5 hp Gould G15s irrigation pump from Pump Products. After I installed it and turned it on I got very little flow or pressure. No water came out of any of the sprinklers.
What I have done:
When I installed the electrical I checked the rotation of the pump and it is clockwise as per the manual
Re plumbed for the configuration of the new pump which was different from the old pump.
When I cut off the pipe from the well there was water in the pipe indicating that the well check valve was working.
Before starting the pump I back filled the pump and pipes with house water using a facet in the output pipe between the pump and zone control valves.
Turned on the pump and checked the zones to see which was getting water. None were.
Opened the facet on the output line to see if the pump was working Some water was coming out and when I held the hose vertically water squirted up 6 inches.
There is a ball valve between the facet and the zone control valve. I closed this valve so that all the output was directed to the hose. Now the water squirted 2 feet. In comparison, house pressure squirts 6 feet.
I connected the hose to house water, turned on the pump then turned on house water. With the combined input from the house and pump all sprinkler zone work fine. When I turn off the house water the sprinkler dwindles to a dribble.
I use well water to top off the swimming pool. With the old pump water would shoot out 8-10 feet and I would need to brace the hose end to keep it from moving. With the new pump water shot out 2-3 feet and no bracing was required.
Less than two weeks elapsed between the failure of the old pump and instillation of the new.
Trouble shooting:
I rechecked the rotation. The manual says the motor should rotate clockwise from the motor end. It does. The info plate on the motor says that it is counter clockwise from the shaft end which I took to men the output shaft end.
I checked the electrical. 238 volts across the terminals, 120 on one leg and 128 on the other.
I closed the ball valve before the zone control and pressurized the pump and pipes with house pressure. No leaks on the new plumbing.
Looked up Gould pumps on Google. Called and went straight to voice mail. Left 8 or 10 messages over 4 or 5 days. No response.
Called Pump Products to see if they would help. Was promised an email with contact information for technical support. Never got the email.
Called Pump Products and was given Gould Tech support email address over the phone.
No response from Gould.
Pump Products agreed to replace the pump.
The question is:
Is the pump defective or just not adequate for the job? Pump Products has agreed to replace it but what to replace it with?
I bought a 1.5 hp Gould G15s irrigation pump from Pump Products. After I installed it and turned it on I got very little flow or pressure. No water came out of any of the sprinklers.
What I have done:
When I installed the electrical I checked the rotation of the pump and it is clockwise as per the manual
Re plumbed for the configuration of the new pump which was different from the old pump.
When I cut off the pipe from the well there was water in the pipe indicating that the well check valve was working.
Before starting the pump I back filled the pump and pipes with house water using a facet in the output pipe between the pump and zone control valves.
Turned on the pump and checked the zones to see which was getting water. None were.
Opened the facet on the output line to see if the pump was working Some water was coming out and when I held the hose vertically water squirted up 6 inches.
There is a ball valve between the facet and the zone control valve. I closed this valve so that all the output was directed to the hose. Now the water squirted 2 feet. In comparison, house pressure squirts 6 feet.
I connected the hose to house water, turned on the pump then turned on house water. With the combined input from the house and pump all sprinkler zone work fine. When I turn off the house water the sprinkler dwindles to a dribble.
I use well water to top off the swimming pool. With the old pump water would shoot out 8-10 feet and I would need to brace the hose end to keep it from moving. With the new pump water shot out 2-3 feet and no bracing was required.
Less than two weeks elapsed between the failure of the old pump and instillation of the new.
Trouble shooting:
I rechecked the rotation. The manual says the motor should rotate clockwise from the motor end. It does. The info plate on the motor says that it is counter clockwise from the shaft end which I took to men the output shaft end.
I checked the electrical. 238 volts across the terminals, 120 on one leg and 128 on the other.
I closed the ball valve before the zone control and pressurized the pump and pipes with house pressure. No leaks on the new plumbing.
Looked up Gould pumps on Google. Called and went straight to voice mail. Left 8 or 10 messages over 4 or 5 days. No response.
Called Pump Products to see if they would help. Was promised an email with contact information for technical support. Never got the email.
Called Pump Products and was given Gould Tech support email address over the phone.
No response from Gould.
Pump Products agreed to replace the pump.
The question is:
Is the pump defective or just not adequate for the job? Pump Products has agreed to replace it but what to replace it with?