I have a 5810SXT that we noticed seems to be regenerating more often than expected. When I walk it through its cycles it goes to a step with function code ER and an exclamation point in a circle below it and a time of 60:00 and it starts counting down. Pressing the regen button moves it to the next step and everything seems to work normally.
Early this morning I cleaned out the brine tank where the salt had solidified in the bottom of the tank/fill tube and now water flows better in those steps. In the two walkthroughs I did this morning the step progression on manual regeneration was:
B1, ER ! 60:00, B2, RR, BF
I assume it believed the brine draw had already occurred as I had reset the power mid-cycle just before running this perhaps.
After cleaning out the brine tank and starting again, the step progression was:
B1, BD (which then went to ER ! 60:00 after a short bit), , B2, RR, BF
During the BD (brine draw) phase I had pre-filled the water in the brine tank about halfway to the normal height so there should have been water to pull. After the display went to ER ! 60:00 I pulled the brine draw tube and put my finger on the side of the valve where it pulls in the water and there was suction that i could feel grabbing my finger. When the tube is plugged in it does pull water, and I confirmed by sound and disconnecting after it had started to pull some to see some water in the tube at the top.
I am not finding anything in the service manual for this for an ER status. I see error codes with numbers, but I am not getting any error codes (that I know how to see at least). Just ER (which I am assuming means Error) and a 60 minute countdown.
Brainstorming a few thoughts:
Valve somehow is stuck for brine draw function and cant switch in/out of it
Air leak somewhere not allowing full enough flow in the brine draw pull
Sensor somehow not seeing the brine draw flow happening (if this is a thing)
Valve needs a complete reset and reprogram due to some power related blip/bug
Any pointers or clues as to find out what the underlying error seems to be?
Early this morning I cleaned out the brine tank where the salt had solidified in the bottom of the tank/fill tube and now water flows better in those steps. In the two walkthroughs I did this morning the step progression on manual regeneration was:
B1, ER ! 60:00, B2, RR, BF
I assume it believed the brine draw had already occurred as I had reset the power mid-cycle just before running this perhaps.
After cleaning out the brine tank and starting again, the step progression was:
B1, BD (which then went to ER ! 60:00 after a short bit), , B2, RR, BF
During the BD (brine draw) phase I had pre-filled the water in the brine tank about halfway to the normal height so there should have been water to pull. After the display went to ER ! 60:00 I pulled the brine draw tube and put my finger on the side of the valve where it pulls in the water and there was suction that i could feel grabbing my finger. When the tube is plugged in it does pull water, and I confirmed by sound and disconnecting after it had started to pull some to see some water in the tube at the top.
I am not finding anything in the service manual for this for an ER status. I see error codes with numbers, but I am not getting any error codes (that I know how to see at least). Just ER (which I am assuming means Error) and a 60 minute countdown.
Brainstorming a few thoughts:
Valve somehow is stuck for brine draw function and cant switch in/out of it
Air leak somewhere not allowing full enough flow in the brine draw pull
Sensor somehow not seeing the brine draw flow happening (if this is a thing)
Valve needs a complete reset and reprogram due to some power related blip/bug
Any pointers or clues as to find out what the underlying error seems to be?