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Thanks for your reply. What I learned through going into the diagnostics is that when all the water is off, there is a flow rate of 0.5 gpm being used, so I likely have a leak I don't know about :/ This is no longer a water softener problem and is now a general plumbing issue, unfortunately.

Hi all, I've been going through a lot of salt (3 40lb bags in less than a month) for a 3 person (2 adults and a baby) household. I'm suspecting I've gotten programmed the Fleck 5600SXT inefficiently. Please let me know where I may have gone wrong. I called the city water department and they...