I called on the phone and the guy said "We sell those complete units to HVAC contractors only. I'll have to check and see if we can sell the parts for it and I'll call you back." He didn't call back. So I went to the distributor's wholesale location. This worked. The distributor was happy...
This is a great suggestion. I would have followed your advice. Thankfully, I have found what I needed by going to the wholesale distributor who was happy to sell me the ballast.
I have an Aerus Air Scrubber model A1013C. I need a replacement ballast. Aerus will not sell direct. I have to go through an HVAC installer. I have contacted three and they will not sell parts. They will sell me a new unit and install it, but there is nothing wrong with my unit except the...