Recent content by Detroit plumber

It was the client who provided the toilet This was the picture that was sent also The letter from client see below. I'm really trying to be there for the customer and stand by my work but everyone I talk to says that Im not responsible for the toilet. What are your thought on the situation now...

Would love to hear thoughts. Recently roughed in toilet at 12.5 by the time drywall tile etc.. Actual was 11.4. We installed it by grouting base of toilet down to keep from rocking and stabilize the commode. The customer noticed a crack inside the bowl and had a plumber replace the toilet. That...