Did a service call on a junk Whirlpool gas water heater. The junk Whirlpool gas water heater was less than 1 year old. The thermocouple on the junk
Whirlpool gas water heater was bad. This AM I called the junk Whirlpool water heater support for contractors. I was told the thermocouple was not covered because the only time they fail is if the combustion chamber reaches over 400 F. I asked about the junk Whirlpool water heaters air intake getting clogged. They told me that the junk Whirlpool water heaters air intake was supposed to be cleaned with a bristle brush according to the supplied directions that came with the junk Whirlpool water heater. When asked how the home owner should know when it needed to be cleaned there was no reply. The support person then became agitated and the conversation ended. Junk whirlpool water heaters and lousy support.
Whirlpool gas water heater was bad. This AM I called the junk Whirlpool water heater support for contractors. I was told the thermocouple was not covered because the only time they fail is if the combustion chamber reaches over 400 F. I asked about the junk Whirlpool water heaters air intake getting clogged. They told me that the junk Whirlpool water heaters air intake was supposed to be cleaned with a bristle brush according to the supplied directions that came with the junk Whirlpool water heater. When asked how the home owner should know when it needed to be cleaned there was no reply. The support person then became agitated and the conversation ended. Junk whirlpool water heaters and lousy support.
Last edited: