Standing water and no power in Bosch dishwasher

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by konocti, Dec 6, 2013.

  1. konocti

    konocti New Member

    Messages:
    3
    Location:
    Minnesota
    My Bosch SHX3AR72UC dishwasher stopped mid-cycle last night. There was standing water in the bottom this morning and all of the buttons are non-functional (no lights, power, etc.). The on/off button does nothing, even though I checked to make sure the main breaker in the basement is on. The disposal next to the washer, which is on the same circuit, is working fine.

    I toweled up all the water in the bottom and checked the filter, and there didn't appear to be any clog or blockage that I can see. We never leave solid food on our dishes, so the filter is always pretty much squeaky clean every time I check it anyway. The hose is properly installed about 22"-24" off the floor too.

    Is there an internal breaker in the unit that could have tripped for some reason? Why else might the machine not power up?

    Dave
  2. cacher_chick

    cacher_chick Test, Don't Guess!

    Messages:
    3,249
    Location:
    Land of Cheese
    The first thing i would do is check for power at the unit. If there was a bad connection where the wires are spliced together, the current draw from the heater can overheat the splice and open the circuit.
  3. konocti

    konocti New Member

    Messages:
    3
    Location:
    Minnesota
    That makes a lot of sense, although the unit was installed brand-new in the last six months and everything should have been pretty tight. Still, it's possible the person who did it could have missed a beat on the connection and fouled it up somehow, so I'll look into it. Thanks!

    Dave
  4. Gary Swart

    Gary Swart In the Trades

    Messages:
    7,360
    Location:
    Yakima WA
    Just to expand on cacher-chick's reply to your question. You've already done the obvious when you checked the breakers, and the appliance next to it, so the problem has to be with the DW connection either in the connecting wire or internally. You might be able to check the external wiring, but if that appears OK, then I would suggest an appliance repairman.
  5. konocti

    konocti New Member

    Messages:
    3
    Location:
    Minnesota
    Update: Loose cable in the door! (Manufacturer error, or...?)

    The dishwasher was under warranty, and when I determined I couldn't find an obvious problem on my own, I called Bosch and they recommended a number of local appliance repair outfits to come out and have a look.

    Five minutes after they arrived, they opened up the panel in the door to expose the electronics and found a hanging cable. Now it's working again like a charm.

    No charge, of course. Could have been a lot worse! Thanks for the help and insights on this end...!

    Dave
  6. Gary Swart

    Gary Swart In the Trades

    Messages:
    7,360
    Location:
    Yakima WA
    Glad everything is back to normal. Sometimes the repair person is the best way to go on problems when you are not familiar with the insides of an appliance. You could unwittingly cause more damage than the original problem and end up pay a lot more.
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