New Moen CA84004 faucet problem

[lati_cz]

I installed Moen faucet today. The handles turn the same way, respective the cold turns wrong way. I'll call moen tomorrow, but if anyone knows what's the problem, I will sleep better.
Thank you. Michal

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[Jimbo]

Well, I think Moen should be ashamed of themselves for putting out an instruction sheet which is ONLY pictures

https://assets.moen.com/shared/docs/instruction-sheets/ins2230.pdf

But from 12 and 13, it seems you have to turn the hot and cold stems CW and CCW respectively, before you put on the handles.

 

[Sponsor]

 

[lati_cz]

Thank you, I think I got it.