Mr. Rooter "Waste King" brand garbage disposal is frozen

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by aGrandma, Jan 23, 2011.

  1. aGrandma

    aGrandma New Member

    Messages:
    6
    Location:
    Northern California
    I have a Mr. Rooter brand garbage disposal that is frozen. I can hear a hum sound when the switch is on, but nothing is turning. I got my tool to stick into the bottom of it to unfreeze it, but on this particular brand of garbage disposal, there is no hole there! In fact I can't find anywhere on the garbage disposal to use the tool to loosen it.

    Can you tell me, how can I unfreeze this brand of garbage disposal?

    I've never owned this brand before (this is a new home for us). I can't find anything on the Internet or youtube to show me how it's done, nor can I find a manual for it.

    Thank you!
  2. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    22,319
    Location:
    New England
    With it off, stick a boom handle down in there and try to turn it. The In-sink-erator brand has a hex hole in the bottom on the motor shaft, but not sure if anyone else does. I think it's a good feature, and cheap, but not copied from what I've seen.
  3. Redwood

    Redwood Master Plumber

    Messages:
    7,450
    Location:
    Connecticut
    I always thought Mr. Rooter was a plumbing company not a garbage disposal manufacturer...

    I'm sure that whatever you have is a brand that has their sticker on it....

    Can you post a picture of what you have?
  4. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    There is probably not a "mr rooter" brand. They get them from one of the "regulars" ( not ISE since you don't have the wrench socket). Could be Anaheim Manufacturing, or some others.

    A hardware store has a tool you put down the throat to move it. PLEASE unplug or turn OFF the breaker before you stick anything inside.
  5. Hairyhosebib

    Hairyhosebib New Member

    Messages:
    173
    Location:
    Arizona
    You probably already know that the tool is a Allen wrench looking thing (octagonal like a stop sign), and usually goes in the center of the underside where the motor shaft is located so it can be inserted and broken loose. You would find the motor reset button somewhere under there too but the motor is humming. If those don't work then you will need to go done through the top and try to do it with a good heavy long screwdriver or maybe even a plunger handle or a 2 inch square piece of hardwood. I have a long heavy piece of metal with a "U" shape cut into each end that fits over what I can only describe as a narrow thingy that sticks up above the surface of the cutting plate. It will be close to the center. My tool would catch that and by putting a crescent wrench on it I can usually get it loose. Look inside of it with a flashlight, a sort of cavity search! I know the job is no fun and it might be a knuckle buster too. There is probably a knife, fork or spoon in it. I work with the big commercial stuff and they can become wedged pretty tight.
  6. aGrandma

    aGrandma New Member

    Messages:
    6
    Location:
    Northern California
    I took photos of the side and the bottom of this garbage disposal. See, there is no place to put the allen wrench tool. So the brand is "waste king" but Mr. Rooter sold it. But I WAS able to dislodge the stuck unit. I tried a plunger stick first and BROKE IT. Then I tried using the handle of a hammer, and it fixed it immediately!! It works GREAT now. Thanks for your help!!

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  7. Hairyhosebib

    Hairyhosebib New Member

    Messages:
    173
    Location:
    Arizona
    Glad to hear you got it unstuck. RIP plunger handle!
  8. jimbo

    jimbo Plumber

    Messages:
    8,997
    Location:
    San Diego
    The brand name WASTE KING did not occur to you?????
  9. aGrandma

    aGrandma New Member

    Messages:
    6
    Location:
    Northern California
    ha ha ha - Yeah, I could see the brand was Waste King after I took the photo and could see it on my computer screen. In any case, there is no hole to put an allen wrench in! Honestly my friend works for Mr. Rooter and he saw the unit, and he mentioned that Mr. Rooter sold those garbage disposals (I don't know if they STILL do), and he said they are not good quality. I "assumed" they were Mr. Rooter brand since they had a big sticker all around it....Oops, guess it's just like Kenmore...someone else makes it and Kenmore puts a label on it.
  10. hj

    hj Moderator & Master Plumber Staff Member

    Messages:
    27,255
    Location:
    Cave Creek, Arizona
    IF it were Kenmore, it would have been an ISE and WOULD have had the socket on the bottom. A more relevent picture would be the INSIDE of the disposer, since it could be worn out, but still functioning.
  11. mcconnellplumbing

    mcconnellplumbing Scotsman

    Messages:
    43
    Location:
    Wellston, OK
    Emmerson makes the disposals for: Emmerson, Kitchen-Aid, Kenmore, and Insinkerator. They just put different stickers/colored paint and some are a bit fancier.
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