loves2read
New Member
Did guest bath remodel about 7 mo ago...used licensed plumber...installed AS Town Square 2 PC toilet--low-flow 1.28 w/3" flapper...seemed no issues w/replacing older toiler with this one...minor complaints that sometimes waste doesn't flush off bowl and have to brush...sometimes float would stick and have to jiggle handle or move float to get water to stop flowing.
Sunday discovered water was overflowing from bowl after one of us used it---
Did not discover it though until water was outside bathroom in hall and other areas...
after we stopped water at wall, used shop vac and towels to deal w/standing water and wet carpets. Then Husband tried to find out why bowl overflowed.
Flapper would not close--tried holding it down but didn't want to stay...Plunged bowl very hard several times and finally had 2-3 big bolus of air come up...then flapper would stay down and action would work properly...
Husband changed out OE flapper yesterday and we have reclamation company's fans and dehumidifiers out drying up carpet and Sheetrock...will take 3-5 days to dry out before we can replace baseboards and some damaged flooring but no new Sheetrock == at least we think...
Question is how often does something like this happen???
Is it THIS toilet/design that is problamatic so that we need to stay in room until flush is stopped???
Was changing flapper good enough--
My husband says that after he switched them out he deliberately held the handle down to allow air in that line and the NEW flapper would still close properly--unlike the other OE one that would stay open when he led air down the egress...
We have Kohler Memoirs stately in our master bath for over a year--it is a low-flow toilet but obviously different mfg and maybe internal design for all I know...and while the float sticks at times, there has been no issue with the water not flowing through the bowl and out sewer line....
I just don't want to have to worry every time someone might flush that toilet that we will have another episode like this--
Is there any claim to be made against American Standard based on other owners w/same problem?
I doubt there is--just asking for insurance info...
Sunday discovered water was overflowing from bowl after one of us used it---
Did not discover it though until water was outside bathroom in hall and other areas...
after we stopped water at wall, used shop vac and towels to deal w/standing water and wet carpets. Then Husband tried to find out why bowl overflowed.
Flapper would not close--tried holding it down but didn't want to stay...Plunged bowl very hard several times and finally had 2-3 big bolus of air come up...then flapper would stay down and action would work properly...
Husband changed out OE flapper yesterday and we have reclamation company's fans and dehumidifiers out drying up carpet and Sheetrock...will take 3-5 days to dry out before we can replace baseboards and some damaged flooring but no new Sheetrock == at least we think...
Question is how often does something like this happen???
Is it THIS toilet/design that is problamatic so that we need to stay in room until flush is stopped???
Was changing flapper good enough--
My husband says that after he switched them out he deliberately held the handle down to allow air in that line and the NEW flapper would still close properly--unlike the other OE one that would stay open when he led air down the egress...
We have Kohler Memoirs stately in our master bath for over a year--it is a low-flow toilet but obviously different mfg and maybe internal design for all I know...and while the float sticks at times, there has been no issue with the water not flowing through the bowl and out sewer line....
I just don't want to have to worry every time someone might flush that toilet that we will have another episode like this--
Is there any claim to be made against American Standard based on other owners w/same problem?
I doubt there is--just asking for insurance info...