Help grohe rough in valve won't turn off

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by Jamesv, May 23, 2007.

  1. Jamesv

    Jamesv HnadyMan

    Messages:
    1
    Location:
    Sunnyvale California
    Hello, I replaced the lever adaptor in a grohe shower the valve is #35251
    everything was great. 2 hours later the shower starts running. I keep resetting the adaptor but it seems the stem in the valve (brass). is busted. the ater continues to run no matter which way I turn it. Any suggestions out there?
    Thanks
    JamesV
  2. Peanut9199

    Peanut9199 Customer Service Manager Plumbing Wholesale

    Messages:
    875
    Location:
    Ontario, Canada
    I have had customers who had problems with this type of rough-in and the handle slipping.
    There is a way to fix it but you need some o-rings 2 of a #01 224 000.
    Grohe should be able to send you no charge if you explain the situation.

    I have the instructions on how to fix but it won't upload here.
    You can e-mail me you address and i can e-mail it to you.
    peter@kleininternational.ca
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