eldyfig
New Member
Good morning everyone. I need a little help with my unit. I have a Culligan Medallist 8" (Model WG844). This unit is outdoors, at my well. It is on a slab, but I haven't built the pump house yet. The unit is three years old. The setup is as follows: I have two pumps/tanks, one pulling from the well, filling up an aerator, another pump/tank pulling from the aerator. My softener is set up after this pump.
I noticed my water not getting soft. Checked unit, found water above the salt. Salt level was about half the tank. I emptied the brine tank and cleaned it and the float assembly. Got it all back together, put some water in it and 2 bags of salt. Didn't have time to do a REG on Demand. That night it did a cycle. Next day, noticed some resin on ground at drain hose. Very small amount, not even a palm full. Brine tank seemed ok. Didn't noticed abnormal water level. House water still not soft though.
Nect day, I checked all settings and performed a REG on Demand. Here's what I have in the programmed settings:
Regeneration Time - 2:00am
Salt Dosage - 10 lbs
Backwash Time - 10
Brine Draw/Slow Rinse - 70
Days to Regeneration - 4
It backwashed for 10 minutes. Very slow water flow from drain hose. Didn't notice any resin carryover. Don't know what went on at brine tank at this stage. Water level had float keeping valve shut to brine tank. After 10 minutes, the brine draw cycle started. At this point, I decided to override the float. I pushed open the valve and I could hear some flowing. I disconnected the tubing from the float assembly and found low flowing water going into the brine tank. I set the tubing down outside the tank. This cycle lasted for 70 minutes. The next cycle lasted for 10 minutes. I didn't notice a setting for this. In this stage, the flow of water into the brine tank increased. The tubing was still disconnected, laying on a pipe about 2' above ground level. It went from a small stream not shooting more than a couple inches in the previous cycle to shooting out almost 8' into the yard. The flow from the drain hose was still very slow.
Culligan has me scheduled for next Friday. Understandably, the tech I talked to would rather come out and do the work. He said it could be a number of things, including the seal pack. At $100, just for the service call, I would like to fix the thing myself if I am capable. I have never messed with softeners before, but I was a boiler tech in my Navy days, a licensed boiler fireman for a few years after that and I am now running chemical distillation and vacuum reactors.
To me, it seems like the flow from the control valve to the drain is restricted, but I am not familiar with how much flow is normal. How is suction created to pull brine from the brine tank?
I apologize greatly for the length of this post. Just wanted to get all info out there.
I noticed my water not getting soft. Checked unit, found water above the salt. Salt level was about half the tank. I emptied the brine tank and cleaned it and the float assembly. Got it all back together, put some water in it and 2 bags of salt. Didn't have time to do a REG on Demand. That night it did a cycle. Next day, noticed some resin on ground at drain hose. Very small amount, not even a palm full. Brine tank seemed ok. Didn't noticed abnormal water level. House water still not soft though.
Nect day, I checked all settings and performed a REG on Demand. Here's what I have in the programmed settings:
Regeneration Time - 2:00am
Salt Dosage - 10 lbs
Backwash Time - 10
Brine Draw/Slow Rinse - 70
Days to Regeneration - 4
It backwashed for 10 minutes. Very slow water flow from drain hose. Didn't notice any resin carryover. Don't know what went on at brine tank at this stage. Water level had float keeping valve shut to brine tank. After 10 minutes, the brine draw cycle started. At this point, I decided to override the float. I pushed open the valve and I could hear some flowing. I disconnected the tubing from the float assembly and found low flowing water going into the brine tank. I set the tubing down outside the tank. This cycle lasted for 70 minutes. The next cycle lasted for 10 minutes. I didn't notice a setting for this. In this stage, the flow of water into the brine tank increased. The tubing was still disconnected, laying on a pipe about 2' above ground level. It went from a small stream not shooting more than a couple inches in the previous cycle to shooting out almost 8' into the yard. The flow from the drain hose was still very slow.
Culligan has me scheduled for next Friday. Understandably, the tech I talked to would rather come out and do the work. He said it could be a number of things, including the seal pack. At $100, just for the service call, I would like to fix the thing myself if I am capable. I have never messed with softeners before, but I was a boiler tech in my Navy days, a licensed boiler fireman for a few years after that and I am now running chemical distillation and vacuum reactors.
To me, it seems like the flow from the control valve to the drain is restricted, but I am not familiar with how much flow is normal. How is suction created to pull brine from the brine tank?
I apologize greatly for the length of this post. Just wanted to get all info out there.