I have a 7 year old softener that I bought online from a forum member with a clack ws-1 and 1.5 cuft of resin. It has worked great during that time, until a week ago. I was taking a shower and immediately noticed the water was not soft. Afterwards I did a hach hardness test, which showed that there truly was no softening taking place, with 21 grains of hardness, same as water out of a garden hose.
I immediately started a manual regeneration. That went off without a hitch, and the hardness was back down to 1 grain. I tested it again on Wednesday with the same result. I didn't think about it again until tonight. I took a shower and could once again immediately tell the softener wasn't working, and the test showed it back to 21 grains.
I haven't changed any settings on the softener since the initial set up, so I'm not sure what to do next. There is no iron (or anything else) in the water, and the hardness and water usage has remained constant over the past 7 years.
I immediately started a manual regeneration. That went off without a hitch, and the hardness was back down to 1 grain. I tested it again on Wednesday with the same result. I didn't think about it again until tonight. I took a shower and could once again immediately tell the softener wasn't working, and the test showed it back to 21 grains.
I haven't changed any settings on the softener since the initial set up, so I'm not sure what to do next. There is no iron (or anything else) in the water, and the hardness and water usage has remained constant over the past 7 years.
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