GrumpyPlumber
Licensed Grump
Got a call for a serious leak inside a ceiling.
The new homeowner had decided to open the ceiling to find it, the house is beautiful.
He'd come to the correct conclusion that it was the toilet, but there were no outward signs of anything there that could be leaking.
Upstairs the toilet was set like a sideways rocking chair, despite the excellent job on the finish, it was fully mobile.
The previous homeowner had apparently cut the johnny bolts too short and sacrificed the metal washers to make room for the plastic clips to grab the finish caps (my guess), in other words, the toilet was anchored to the floor with plastic washers.
I felt awful, even cut my price...asked him to please call me if something like this comes up again...BEFORE opening anything.
The new homeowner had decided to open the ceiling to find it, the house is beautiful.
He'd come to the correct conclusion that it was the toilet, but there were no outward signs of anything there that could be leaking.
Upstairs the toilet was set like a sideways rocking chair, despite the excellent job on the finish, it was fully mobile.
The previous homeowner had apparently cut the johnny bolts too short and sacrificed the metal washers to make room for the plastic clips to grab the finish caps (my guess), in other words, the toilet was anchored to the floor with plastic washers.
I felt awful, even cut my price...asked him to please call me if something like this comes up again...BEFORE opening anything.