Is my new Toto SS114 toilet seat supposed to be loose and floppy? -with video-

Discussion in 'Toilet Forum discussions' started by stephenk, Feb 18, 2013.

  1. stephenk

    stephenk New Member

    Messages:
    53
    Location:
    Plains
    I bought a Toto SS114 seat for my Drake II and it arrived today. It's made in China and very floppy. The seat's mounting flange is bolted to the bowl securely, but the seat and lid are all floppy and move independently from the mount. The seat easily moves around when in use.

    It seems there's lots of play in the hinge, allowing the seat and lid to flop side-to-side, even though the seat assembly is tightly bolted to the toilet.

    Is this normal?

    Here's a video of my new seat to show how much it moves around.
    [video=youtube;nfX0rFaBlJw]http://www.youtube.com/watch?v=nfX0rFaBlJw[/video]
    Last edited: Feb 18, 2013
  2. mtcummins

    mtcummins In the Trades

    Messages:
    380
    Location:
    Pittsburgh PA
    Wow, I'm becoming less and less impressed with Toto...

    Maybe call them and see what they say, that's def unacceptable.
  3. stephenk

    stephenk New Member

    Messages:
    53
    Location:
    Plains
    I emailed them and included a link to the video before posting this thread. We'll see what they say.
    Last edited: Feb 18, 2013
  4. cacher_chick

    cacher_chick Test, Don't Guess!

    Messages:
    3,236
    Location:
    Land of Cheese
    Damn, I just ordered one of those. I hope it's not like that.
  5. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Messages:
    21,804
    Location:
    New England
    WHat works best is the blind fasteners that probably came with the toilet. The plastic screws and nuts that come with the seat do have slop in them. The blind fasteners are plugs that fit into the hole in the bowl and when you tighten the screw, they expand. These are much more secure. Some of the toilets come with them, not all. You can pick some up at a big box store, though.
  6. stephenk

    stephenk New Member

    Messages:
    53
    Location:
    Plains
    I don't think you understand the problem. The movement is not caused by a loose fit where the seat bolts to the toilet, that's a tight fit. The seat and lid are moving independently of the mounting flange. It seems there's lots of play in the hinge.

    The mounting flange is securely held to the toilet, but there's a loose fit in the hinge where the seat and lid connect to the mounting flange. The issue is with the way the seat is made, not how it's installed on the toilet.

    Watch the video more closely and I think you'll be able to see the issue. In the second half of the video I show a closeup of the mounting flange, which is securely held to the toilet. The movement isn't coming from the hardware supplied with the seat.

    And, this toilet didn't come with special seat mounting hardware.
    Last edited: Feb 18, 2013
  7. wjcandee

    wjcandee Wise One

    Messages:
    1,767
    Location:
    New York, NY
    Yep. That's how it works on ours. The thing is firmly mounted but there is play where it connects to the bar. It doesn't bother us at all. Interesting that it's troubling.
  8. tso1ab

    tso1ab New Member

    Messages:
    10
    Location:
    GA
    We've got three of them. Initially the wiggle surprised me, but it hasn't been an issue for us. We like the seats.
  9. GeorgeCT

    GeorgeCT DIY Junior Member

    Messages:
    26
    Location:
    Connecticut
    I just checked mine and it does the same thing.
    It is supposed to give a little so it wont snap off when you sit down.
    It's not a defect but designed that way.
  10. DougB

    DougB Member

    I noticed the same play in our Toto seat. It's difficult to sit on the lid - down right dangerous - I think it should be more ridgid also.
  11. mtcummins

    mtcummins In the Trades

    Messages:
    380
    Location:
    Pittsburgh PA
    I haven't used that Toto seat, but that seems like an awful lot of wiggle room, if its supposed to be like that. A little wiggle should be expected, or the hinge would probably not last long, but that is a lot.

    My Kohler (not usually a big fan, but like this seat) moves just a little, but it is solid and stable. You can sit on the lid w/o worry, or at least I can.
  12. GeorgeCT

    GeorgeCT DIY Junior Member

    Messages:
    26
    Location:
    Connecticut
    I'm 180 lbs and when I sit on the seat or lid it doesn't move just from shear weight pushing down.
Similar Threads: Toto SS114
Forum Title Date
Toilet Forum discussions Toto SS114 toilet seat premature failure? Mar 9, 2013
Toilet Forum discussions Toto Seat Question: SS164 or SS154 or SS114 Jan 4, 2011
Toilet Forum discussions Does Toto Aquia soft close seats wobble? SS114 vs SS204 May 30, 2007
Toilet Forum discussions Toto Drake fill valve makes strange noises Yesterday at 7:05 AM
Toilet Forum discussions Toto Neorest 500 MS950CG Tuesday at 8:12 AM

Share This Page