CountryBumkin
Active Member
I installed the Moen ExactTemp fixture in my shower back in 2010. Now something has gone wrong in the temp control handle. It is supposed to rotate to a stop position at 120F (then you can push in the button in the center of handle if you want to rotate further for hotter water. However now the handle just keeps rotating with no stopping (just continues to spin and doesn't seem to change temp).
I want to remove the handle to see what is wrong (maybe handle stripped out). I think it still covered by Moen's warranty. But I don't remember how this fixture comes apart.
I spent a lot of time on the Moen site looking for literature on this (they don't make it easy). I found the installation sheet and parts listing but I'm still having a hard time figuring this out because Moen doesn't use any "text" to describe the process. They just provide pictures. http://www.moen.com/shared/docs/instruction-sheets/ins1282d.pdf
Looking at panel #14. it looks like I hold the handle and unscrew the ring between the escutcheon plate and the handle. Does that sound right. Panel #16 shows installing the button (item "L"), So do I need to remove the spring loaded button first? If so, How does that come off. Does it snap on/off?
In panels #13 to #16 it looks like the fixture is being assembled - then in panels #17 and #18 it is apart again. What the heck is Moen trying to show?
I want to remove the handle to see what is wrong (maybe handle stripped out). I think it still covered by Moen's warranty. But I don't remember how this fixture comes apart.
I spent a lot of time on the Moen site looking for literature on this (they don't make it easy). I found the installation sheet and parts listing but I'm still having a hard time figuring this out because Moen doesn't use any "text" to describe the process. They just provide pictures. http://www.moen.com/shared/docs/instruction-sheets/ins1282d.pdf
Looking at panel #14. it looks like I hold the handle and unscrew the ring between the escutcheon plate and the handle. Does that sound right. Panel #16 shows installing the button (item "L"), So do I need to remove the spring loaded button first? If so, How does that come off. Does it snap on/off?
In panels #13 to #16 it looks like the fixture is being assembled - then in panels #17 and #18 it is apart again. What the heck is Moen trying to show?
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