Reilance..come with any warranty??
Reliance used to be sold by furrows..
From what I could find, it looks to be
made by state.
State is not a very high quality unit,
they also make maytag and thats a dog too.
Even Lowes wont carry that brand.
1. Ask the store from where you bought it form if you got a labor service waranty on the unit ..
if you do have a year, tell them to come out and fix it.
(probably already done that, right?) do they have someone competent to work on that brand.
Surely they give you some sort of at least 90 day warranty?
2 your old unit worked fine without any troubles -- right??
So its a pretty lame-ass excuse to tell you that you dont have a good vent.
Wouldent you Agree with that?
3. Check out what I mentioned in already the first post...
If Its only a month old, and they are leaving you "holding the bag" on a month old unit... and they wont service your unit for free ....
they simply dont know what they are doing and its going to be nothing but trouble from here out.
you will be shelling out more money than you initially paid for it before its all
over....
read this link , you are now heading down the very same path as these folks did.....you simply arent going to win.....no matter how much time, money, and effort you put into this problem ...STOP!!!!
http://www.planetfeedback.com/share...62-18-0-0-20-40-fb_date-desc-234551-0,00.html
SIMPLY DEMAND YOUR MONEY BACK,
Raise holy hell , whatever it takes... Dont take NO for an answer...
Stay away from the hardware store junk brands out there.
Just bite the bullet and get it over with...
Spend a little more and have a Rheem or Bradford White put in by a local Lic plumber and never look back.