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  1. S

    Water softener won't soften

    Where is the Fig 8 o-ring? I have an o-ring at the top of the venturi assembly, and I believe there's at least one in the bypass valve. Either of those?
  2. S

    Water softener won't soften

    There are two flow plugs - one in the center of the housing; one at the side of the venturi itself, both with tiny holes. I forgot to mention I cleaned them with a paper clip. But neither were clogged. ... I'm planning to swap out the drain line with a new one. The existing line goes up to the...
  3. S

    Water softener won't soften

    I have a 3-year-old Kenmore water softener, model 625383000. Twas working fine until last week it stopped softening. Brine tank fills with water - now at the "5" level and three inches above the salt. I've replaced the venturi gasket, looked for clogs in the brine line, and put the brine well...
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