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Hi- We just had our bathroom remodeled. Contractor put in the Grohe grohtherm thermostatic trim with 3 way diverter using the rapido smartbox...

Thanks. Attached is a pic. I watched a you tube video and understand that I probably need to replace a gasket or cartridge. I couldn't figure out how to get the brass piece off to get to the cartridge. Is it one whole piece? In the videos, they seemed to be several pieces. I think the...

Hi I desperately need some help. Daughter took a bath and now the water won't completely turn off. A steady stream about as thick as a toothpick is coming out, seems like cold water. It is a 3 -piece Danze roman tub faucet. Hubby is at the 500 so I am on my own for this one. I went...