forgoil1
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I just installed a new toilet, including a brand new cast-iron flange, all new subflooring, new wax ring..."the works"...
I haven't had a single problem with leaking during normal use...it's been dry as a bone everywhere.
Recently, we've been having some problems with our laterals (we're on sewer), and the toilet has been backing up periodically. This is where my problems begin...
When the toilet backs up, water starts to seep from the BASE of the toilet...I don't see how this can happen when there isn't the slightest hint of a leak any other time. Further, for all the problems I had with the OLD toilet, it NEVER leaked from the base!
Finally, the guy who cleans the laterals indicates this is no cause for alarm, and doesn't necessarily indicate a problem witha faulty seal (etc). He says it is not uncommon for the pressure caused from the backup to cause ANY toilet to seep water like this. I hate to call a professional on his experience, but I'm finding it hard to accept this answer.
Is he right? I'm of the opinion that a toilet should never EVER seep water from the base for ANY reason, and I'm feeling very frustrated. I don't even know where to begin to fix this because it is 100% leak free during normal operation (ie not backing up).
Any ideas/opinions on this?
I haven't had a single problem with leaking during normal use...it's been dry as a bone everywhere.
Recently, we've been having some problems with our laterals (we're on sewer), and the toilet has been backing up periodically. This is where my problems begin...
When the toilet backs up, water starts to seep from the BASE of the toilet...I don't see how this can happen when there isn't the slightest hint of a leak any other time. Further, for all the problems I had with the OLD toilet, it NEVER leaked from the base!
Finally, the guy who cleans the laterals indicates this is no cause for alarm, and doesn't necessarily indicate a problem witha faulty seal (etc). He says it is not uncommon for the pressure caused from the backup to cause ANY toilet to seep water like this. I hate to call a professional on his experience, but I'm finding it hard to accept this answer.
Is he right? I'm of the opinion that a toilet should never EVER seep water from the base for ANY reason, and I'm feeling very frustrated. I don't even know where to begin to fix this because it is 100% leak free during normal operation (ie not backing up).
Any ideas/opinions on this?