Water spraying upwards in well

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Baxeckert

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Hi Everyone! I'd really appreciate if someone could shed some light on what might be happening with my well. It constantly sounds like running water and when we pulled the well cap off, it looked like a water fountain. The grass immediately surrounding the perimeter of the well pipe is super green from the water leaking. My one second video was too big to attach, so I attached a picture instead. You can see the water droplets shooting upwards. Thanks SO much!!

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WorthFlorida

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For video files, it can only be linked to a video storage site such as YouTube.

Are there two pipe from the pump to the well? If there are two, the jet is down in the well. One pipe has water under pressure from the pump sending water down in the well to the jet, the return line, the larger one is the suction side of the pump. It is possible a connection on the pressure side is leaking. There is a pitless adapter, the O rings failed, a connection broke loose or the pitless adapter is itself is leaking. You will need to dig down below the frost line to get access to it.

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Reach4

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I expect it is more probable that you have a pitless adapter. The pitless adapter will have an o-ring which may have failed.

Look down the casing maybe 3 or 4 ft, and see what you see. A bright flashlight is useful in the dark, and a mirror directing the sun down the casing is useful in the bright sun- assuming the sun is not almost right overhead.

I expect your well cap is not bug-resistant-- not that that affects your symptom.
 

Baxeckert

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Thank you all SO much for your replies! Since it looks like there's a fair amount of digging to get down to the adapter, who would be best to call for the repair, a plumber or a well company?
 

Reach4

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There is no digging probably, but you would usually call a well company. They will lift the well string with a hoist truck. The well service may not drill wells, but still service wells.


If you were equipped and the well was not so deep, then these could be lifted by hand with you and a strong friend. Today most pitless adapters would be lifted by using a 1 inch MIP threaded pipe. A T-handle is used at the top of the pipe. But since this is your water, let's get it done.
 

LLigetfa

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Since it looks like there's a fair amount of digging to get down to the adapter, who would be best to call for the repair, a plumber or a well company?
Since the leak is on the inside, chances are the repair needs to be done on the inside components. There are a lot of different styles of pitless adapters, some of which might be challenging for DIY folks. Lifting the pump might also require specialized equipment and having the parts on hand versus hunting down parts after the pump has been raised could mean a same-day repair versus being without water for days/weeks.

Lastly, the root cause for why the failure happened needs to be determined and remedied. Some well companies hand off the pump work so you might be looking for a pump person.
 

Baxeckert

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There is no digging probably, but you would usually call a well company. They will lift the well string with a hoist truck. The well service may not drill wells, but still service wells.


If you were equipped and the well was not so deep, then these could be lifted by hand with you and a strong friend. Today most pitless adapters would be lifted by using a 1 inch MIP threaded pipe. A T-handle is used at the top of the pipe. But since this is your water, let's get it done.

 

Baxeckert

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Thank you for the detailed info on what needs to happen here. I'm not sure how soon we can get this taken care of. If this is isn't handled right away, are there any other issues that may arise from the leak? Also, I've attached a picture of the electric wires that are getting soaked. Since water and electric don't play well together, how big of a concern might it be?
 

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Reach4

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I think those should be waterproof splices rather than regular wirenuts. But even so, I don't predict an electrical problem.

I would turn off the breaker/switch to the pump overnight. If it is a leak past an o-ring, the water flowing may erode the o-ring more.

You may be able to see what is down there by dangling a well-secured flashlight below the wire wad at night, and take some noflash photos. Ideally you will be able to get the focus to not be on the wires. A cellphone may be better for this than an automatic camera.

Do not drop anything but an ice cube down the well. A dropped flashlight could really make repair attempts not work. Maybe dangling a flashlight is not a good idea.
 

Baxeckert

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I think those should be waterproof splices rather than regular wirenuts. But even so, I don't predict an electrical problem.

I would turn off the breaker/switch to the pump overnight. If it is a leak past an o-ring, the water flowing may erode the o-ring more.

You may be able to see what is down there by dangling a well-secured flashlight below the wire wad at night, and take some noflash photos. Ideally you will be able to get the focus to not be on the wires. A cellphone may be better for this than an automatic camera.

Do not drop anything but an ice cube down the well. A dropped flashlight could really make repair attempts not work. Maybe dangling a flashlight is not a good idea.
Thanks for the heads up about turning off the breaker at night. I'll see what I can get photo-wise for a better idea of what's happening down there. I really appreciate your help!
 

Baxeckert

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Since the leak is on the inside, chances are the repair needs to be done on the inside components. There are a lot of different styles of pitless adapters, some of which might be challenging for DIY folks. Lifting the pump might also require specialized equipment and having the parts on hand versus hunting down parts after the pump has been raised could mean a same-day repair versus being without water for days/weeks.

Lastly, the root cause for why the failure happened needs to be determined and remedied. Some well companies hand off the pump work so you might be looking for a pump person.
Thanks for your advice! I think my next move will be calling someone to come out and take a look at it. I truly appreciate your help!
 

WorthFlorida

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Thanks for what I missed, the electric wires is for a submersible pump. I was only going by the text.
 

2stupid2fixit

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From what I can see from your photos, I think what I am seeing is a single pipe pitless adapter. There is a part of the adapter that has the pipe hung all the way down to the pump, and that can be mated and separated from the pipe that leaves the well casing back to your house. From what you have posted and the discussion that followed, I am going to guess you have a simple 2 part interference-fit pitless adapter with an o-ring or other type of gasket. If your pitless adapter used a rubber or epdm gasket, they fail over time, just as reach4 mentioned. In the northeast US its a very common service call. There is stuff in the water that contributes to electrochemical degradation, and its by the same physics radiator hoses and belts on cars need to be periodically changed. They rot over time, just because the material they are made of decomposes.

If you look at my avatar photo, that is the pump side of a 1970s-era Campbell pitless adapter. It takes a leather o-ring, and that o-ring if made properly and of good components and workmanship can be expected to last about 8 years. The original that was installed lasted 30 years, but nothing is made to last 30 years anymore, no matter where you get it.
Maybe concrete mix will last that long, but that's another thread.

OH By the way, these things are called "pitless adapters" because their ingenious yet basic design eliminated the need for a maintenance pit dug next to the well casing. The vertical (upNdown) to horizontal (leftyrighty) connection is possible using a pitless adapter because it can be manipulated from one point.

I see safety rope in your photo. That gets me to think that your pump is 300 feet down or less. Beyond 300 feet the local driller guys say to hell with the safety rope, if its broken loose beyond 300 feet forget looking for it.


Ok back to the adapter. If your setup is like hundreds or thousands on the east coast, then you will have the following:

1. A deep hole dug in to the ground and well casing inserted.
2. A pump that lives at 75% or greater of the total depth of the above mentioned hole.
3. Plumbing: PVC or flexible tubing (poly pipe) that comes from the top of the pump all the way to the adapter headed up here to the surface of planet earth, which is probably about 4 feet from the ground level where the well cap lives. If you live somewhere that never gets cold weather, the pitless connection even closer to the ground surface level.
4. A pitless adapter that helps all that tubing coming from the pump make the 90 degree turn to get water to your house. At that "pitless" connection, the pump and all its piping can be in some way or another disconnected from the inside of your well casing so that you may bring up the pump, safety rope, wiring, tubing all the way up to ground level to make repairs or replace things.

I was able to change my pump, replace the wiring, and make my pitless adapter stop leaking by watching YouTube videos. But I must warn you- I was EXTREMELY lucky. There is no warning on any youtube video that says "this video was made by an idiot." Since all you need to post a howto video on Youtube is a phone or computer and a dumb idea, any one can do it.

so if you want to attack this on your own, i will tell you the pros and cons of calling up a pump person who might have been a con at one time that frequented pros.

pros of fixing it yourself:

you may have an issue that costs less than $50 in parts, i.e. $8 gasket or o-ring and $50-$8 the rest spent in making a 1-inch black pipe home made pitless puller t-tool. Assuming your time has no monetary worth, you could spend a saturday pulling the pitless apart with a home made t - tool and hope you mate a new gasket or o-ring into your adapter and seat it properly.
assuming you get this all correct, you may have saved hundreds on a $50 or less repair.

the cons of doing it yourself-

if you watch enough videos and get brave enough to go to home depot, buy black pipe and fashion it into a t shaped pitless puller, it just might work. OR, you could find out that once you broke the pitless loose that that the pump was only at the top of the water of a 750 foot well and it was a 3 horsepower unit so it weighed about 300 pounds which is way more mass pulled by gravity, and you dropped it or it broke loose and now it is on its way sailing through the earth to china. Lost pump in a shallow well= exspensive to remedy. lost pump in a very very deep well that is always full of water because the driller pierced an everstrong aquifer= what lost pump? Who cares, No pump here, sending a new one down there. Supposing all goes well (no pun intended) with your breaking your pump and poly pipe via pitless connector loose from holding that weight and putting it on YOU and your buddy (hold my beer), THEN...there is the situation that you just might not be able to properly pack the o ring or gasket because of what is gunked up around it to make a good seal, and you cant get it back in. You are still stuck even though you were so good at manipulating that heavy setup.

I did all this work myself and learned these things:

Pulling a pump that is 200 feet down a 250 deep 5 inch bore with 194 feet of 1 inch header poly gives a 46 year old like me an umbilical hernia. Its only 200 feet of yanking straight up but, holy crap, it seemed like the poly pipe would reach the eye of God when you are humping it out of that bore before it ended. You will probably need to pull up less than 8 feet of this contraption to work on it.

If you do it yourself and it works perfectly, you are the grand supreme winner.

If you have to call a well company because you started it on your own but ran into problems and now you called them instead of calling them first, you will likely be very lucky if they charge you less than DOUBLE what they would have if you called them in the first place instead of trying it on your own.

Your mileage may vary. I always encourage people to take the do it yourself route. In this case I wrote a very long post that tells you that you might me making a cheap (under $500) service call cost many thousands. I did it successfully myself, but I am crazy and was extremely lucky.

I invite reach4 and valveman to correct any technical mistakes in my advice to you. They know lots more about this than I do.
 
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