Water Running Constantly From Shower-head and Hand-held.

Discussion in 'Shower & Bathtub Forum & Blog' started by Hank A, Apr 20, 2019.

  1. Hank A

    Hank A New Member

    Joined:
    Apr 20, 2019
    Location:
    New York
    Custom shower new construction house. Plumber installed Delta R22000 Multi-Choice Diverter. See pic. Outlet 1 to shower-head. Outlet 2 to handheld. Outlet 3 plugged. In rough-in pic, handheld elbow is on left. The handheld, not shown, will be mounted on blocking above elbow. Shower-head, not shown, will be above the Delta rough-in valve. Delta T27897 Trim with 3 setting diverter installed. Delta cartridge RP51918 was installed. Problem is: No matter which setting, (See PDF), the diverter handle is on: 1st position, 2nd position, or 3rd position: BOTH the shower-head and handheld run water at the same time. Called Delta. New RP51918 shipped and installed. Same problem occurred again. Water running from both shower-head and handheld. Plumber and I cant figure it out. Plumber has installed a number of these. Any comments would be greatly appreciated. Thanks


    R22000 pic.JPG
     

    Attached Files:

    Last edited by a moderator: Jan 15, 2021
  2. jadnashua

    jadnashua Retired Defense Industry Engineer xxx

    Joined:
    Sep 2, 2004
    Occupation:
    Retired Systems engineer for defense industry.
    Location:
    New England
    Sometimes, you can insert the cartridge 180-degrees out...shut the water off, pull it out, and see if it will go in 180-degrees out. If it does, turn the water back on and see what happens.
     
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  4. Tom bo

    Tom bo New Member

    Joined:
    Jan 14, 2021
    Location:
    Atlanta
    Hi Hank- did you ever solved this.. I have exactly the same problem.. no matter what setting I put the diverted on water is coming out of all options
     
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