Wall-Hung Toilet not flushing

[AJF]

ISSUE: Wall-hung toilet not flushing. American Standard 4098, Sept. 2015.

BACKGROUND: Moved into home this past June. There was an Eco-flush system in the tank. I recently removed it because it was awful. I replaced all parts in tank with new "normal" tank parts. When I flush it, the flapper stays open and the water in the bowl doesn't go down, at least not all of it. The bowl also fills back up, and the tank fills back up. Some bubbles appear in the tank by the flapper.

I took it all apart and did it again, double checked everything and the same issue occurred. I snaked the drain, 15 feet, and there's no blockage. I then called a plumber, he wasn't able to figure it out and said I need a new toilet. I'm about to call another plumber for a second opinion.

Does anyone have an idea what the issue is?

I don't like this wall hung toilet - i have two other toilets and they're through the floor. Should I buy a new wall hung toilet or replace it was a floor toilet?

 

[BECplumbing]

ISSUE: Wall-hung toilet not flushing. American Standard 4098, Sept. 2015.

BACKGROUND: Moved into home this past June. There was an Eco-flush system in the tank. I recently removed it because it was awful. I replaced all parts in tank with new "normal" tank parts. When I flush it, the flapper stays open and the water in the bowl doesn't go down, at least not all of it. The bowl also fills back up, and the tank fills back up. Some bubbles appear in the tank by the flapper.

I took it all apart and did it again, double checked everything and the same issue occurred. I snaked the drain, 15 feet, and there's no blockage. I then called a plumber, he wasn't able to figure it out and said I need a new toilet. I'm about to call another plumber for a second opinion.

Does anyone have an idea what the issue is?

I don't like this wall hung toilet - i have two other toilets and they're through the floor. Should I buy a new wall hung toilet or replace it was a floor toilet?

It’s a pressure assist toilet. You cannot replace pressure assist parts with conventional parts. That’s why it’s not working. If you want to eliminate the Eco flush system, I would recommend looking into the Sloan flushmate get a 1.6 gallon Sloan flushmate 503. Or you could replace the whole toilet. The American standard Glenwall vormax will fit your carrier and is a good replacement same with the Gerber Maxwell wall hung

 

[Sponsor]

 

[BECplumbing]

ISSUE: Wall-hung toilet not flushing. American Standard 4098, Sept. 2015.

BACKGROUND: Moved into home this past June. There was an Eco-flush system in the tank. I recently removed it because it was awful. I replaced all parts in tank with new "normal" tank parts. When I flush it, the flapper stays open and the water in the bowl doesn't go down, at least not all of it. The bowl also fills back up, and the tank fills back up. Some bubbles appear in the tank by the flapper.

I took it all apart and did it again, double checked everything and the same issue occurred. I snaked the drain, 15 feet, and there's no blockage. I then called a plumber, he wasn't able to figure it out and said I need a new toilet. I'm about to call another plumber for a second opinion.

Does anyone have an idea what the issue is?

I don't like this wall hung toilet - i have two other toilets and they're through the floor. Should I buy a new wall hung toilet or replace it was a floor toilet?

The best option is to replace the wall hung unit with another wall hung unit so if you want to replace the toilet buy either a Gerber Maxwell or an American Standard Glenwall Vormax.

 

[Sylvan]

There are many documented lawsuits regarding the Sloan Flushmate regarding "exploding toilets"

I did attend a class given by Sloan back in the early 1980's which was very informative

By the way Flushmate had a video on how to make a tool made out of PVC to repair the Flushmate

$18M Settlement Reached in Flushmate Exploding Toilet Class Action​

Two million Flushmate systems were installed, including American Standard, Kohler and other brands of toilets.
A settlement worth $18 million has been reached in a class action lawsuit alleging that Sloan Valve Company sold defective pressurized flushing mechanisms that could cause toilets to explode. People who owned or previously owned toilets equipped with the Flushmate system will receive a cash payment as a result of the settlement. If approved, the settlement will resolve five federal class action lawsuits. The Flushmate is also the subject of a Consumer Product Safety Commission (CPSC) recall that provided free repair kits to owners who asked for them.
According to the original complaint filed in 2012, the Series 503 Flushmate III Pressure-Assist Flushing System by Sloan used a pressurized tank made of two plastic halves that could separate under pressure, causing leaks, and in some situations, explosions. The pressurized tank can explode with enough force that it shatters the porcelain tank, according to the settlement document. The CPSC says 304 of the Flushmate units made between 1997 and 2008 have exploded during use, injuring 14 people. 2,330,600 Flushmate systems, including those installed in American Standard, Kohler and other brands of toilets, are subject to the CPSC’s recall. The company became aware of the Flushmate System defect as early as June 2000, but continued to sell the toilet without disclosing the defect or risk, the class action lawsuit says.

One of the victims, who was 26 when his toilet exploded in 2011, said his Flushmate system “exploded and severely cut my back,” according to the CPSC website. He went on to say “Had it been my grandmother our one of my nieces and nephews who happened to use the toilet that day, the consequences could have been severe. I required dozens of stitches for an extremely deep wound because of the exploding porcelain.

 

[Sylvan]

As an expert witness working for over 50 law firms and having over 25 employees,
I would be very careful before recommending a product or having any of my employees installing something that may bite me in the butt when it fails.

When a product fails such as the documented PEX lawsuits not only does manufacturers get sued but the "Shot gun effect" takes place where everyone including the installer gets sued and many times personally along with the company

 

[BECplumbing]

There are many documented lawsuits regarding the Sloan Flushmate regarding "exploding toilets"

I did attend a class given by Sloan back in the early 1980's which was very informative

By the way Flushmate had a video on how to make a tool made out of PVC to repair the Flushmate

$18M Settlement Reached in Flushmate Exploding Toilet Class Action​

Two million Flushmate systems were installed, including American Standard, Kohler and other brands of toilets.
A settlement worth $18 million has been reached in a class action lawsuit alleging that Sloan Valve Company sold defective pressurized flushing mechanisms that could cause toilets to explode. People who owned or previously owned toilets equipped with the Flushmate system will receive a cash payment as a result of the settlement. If approved, the settlement will resolve five federal class action lawsuits. The Flushmate is also the subject of a Consumer Product Safety Commission (CPSC) recall that provided free repair kits to owners who asked for them.
According to the original complaint filed in 2012, the Series 503 Flushmate III Pressure-Assist Flushing System by Sloan used a pressurized tank made of two plastic halves that could separate under pressure, causing leaks, and in some situations, explosions. The pressurized tank can explode with enough force that it shatters the porcelain tank, according to the settlement document. The CPSC says 304 of the Flushmate units made between 1997 and 2008 have exploded during use, injuring 14 people. 2,330,600 Flushmate systems, including those installed in American Standard, Kohler and other brands of toilets, are subject to the CPSC’s recall. The company became aware of the Flushmate System defect as early as June 2000, but continued to sell the toilet without disclosing the defect or risk, the class action lawsuit says.

One of the victims, who was 26 when his toilet exploded in 2011, said his Flushmate system “exploded and severely cut my back,” according to the CPSC website. He went on to say “Had it been my grandmother our one of my nieces and nephews who happened to use the toilet that day, the consequences could have been severe. I required dozens of stitches for an extremely deep wound because of the exploding porcelain.

This toilet shouldn’t be affected by the recall it’s too new

 

[Peterson]

To be honest, even though these units have had the kinks worked out of them, and they work well now, I still wouldn't want one in my house. It's like a pressurized bomb in your bathroom.