Wall Hung Aquia Flushing Problem

Users who are viewing this thread

dm15441

New Member
Messages
2
Reaction score
0
Points
0
Location
New York
Hi,

I recently got a wall hung Aquia installed to save room (which it didn't after all because we had to move a wall out to fit the tank!!) and it doesn't flush properly. Regardless of whether it's the big flush or the small flush, neither of them cause the water to completely exit the bowl. The water goes down until it reaches a few inches above the drain and then just stops going down anymore. Please see video:


The Toto engineers think that the toilet isn't connected properly to the vent stack, but our contractor checked that and it seems to be fine. Has anyone else had this problem and how did you fix it?

Thanks,
Diana
 
Last edited by a moderator:

Terry

The Plumbing Wizard
Staff member
Messages
29,942
Reaction score
3,459
Points
113
Location
Bothell, Washington
Website
terrylove.com
How does it work when you dump a five gallon bucket down?

Here is a picture from the Gerberit installation manual. The Gerberit is very similar for it's installation.


gerberit_carrier_install.jpg

The Gerberit Installation

aquia_carrier_install.jpg


The TOTO installation

 
Last edited:
Top
Hey, wait a minute.

This is awkward, but...

It looks like you're using an ad blocker. We get it, but (1) terrylove.com can't live without ads, and (2) ad blockers can cause issues with videos and comments. If you'd like to support the site, please allow ads.

If any particular ad is your REASON for blocking ads, please let us know. We might be able to do something about it. Thanks.
I've Disabled AdBlock    No Thanks