challenged
New Member
And probably iron bacteria. Long story, I'll try to keep it as brief as possible. Bought a house...
Previous owners had an old Myers ? Slantback softener, set to regenerate every 3 days. Before closing, post treatment water test showed iron .161 ppm (161 ug/L), pH 7.0, alkalinity as CaCO3 7.2 (very low), soft soft water. Everything else normal. The owners had the water flushing when the agent arrived, who knows how long, and it flushed for another 10-15 min after she arrived. They had mild iron staining in sinks and showers, clear water, clearly some green deposits/pinhole leaks at junctions and history of frequent replacement of tanks and pumps every 6-7 years it seemed (not all disclosed by them). Corrosive for sure but iron and pH seemed controlled. Mixture of copper and PEX in the house. Iron staining in toilet tanks but no sheen or slime, and no sign of rust staining in toilet bowls at all. Seemed manageable.
I did attempt to do a pre-treatment sample but the agent got confused by an old decommissioned well line (with I now know has reversed flow direction), came back with high iron and lead but we realized it wasn't the right supply and wrote it off to water in infrequently used faucet. Sellers were very attached to their closing date so I didn't insist on delaying to have it done again since softener seemed to be taking care of whatever was there.
Before closing, owners suddenly announced they were replacing the pressure tank. Said it made a funny noise that morning, bladder leaking, had it replaced. I asked to be there but plumber didn't call me until after old tank was removed. They didn't disinfect the plumbing system in the house after the work. Brine tank had lots of salt at pre-closing walk through. (Plumber later told me a different story about the pressure tank, but I digress).
Couldn't move in right away. Three weeks after closing returned to run some water and check on things. All the toilet bowls now iron stained. Ran faucets - all discharged intermittent plugs of red thicker water, some gas, some particulate rust, water back to clear in between plugs of red water. Some filamentous fronds in bowl when toilet flushed. Very brief sulfur smell from shower but hasn't come back since that one time. No gas in lines since that one time either.
Check softener, salt is empty, water has a bit of black dirt (typical salt dirt I thought), no sheen or slime initially but some sheen/oily film at water surface after the few days it took me to figure out what salt to buy.
At that time I knew little about softeners, never had one before so had local independent water guy down to check it and advise what kind of salt to use, settings since house wasn't being lived in yet etc.
He did on site water tests and disposed of the samples into the brine tank (no sink down there). Wasn't a fan of that.
His tests: pre-treatment hardness 3 grains, ferrous iron 21 ppm (yes, 21,000 ug/L) - essentially first draw I think since nowhere to discharge water down there, and house hadn't been lived in for about 3 weeks, so relatively stagnant water in pipes. Ferric 2 ppm, manganese 0, pH 7. Post-treatment hardness 0, ferrous 4 ppm, ferric 1, manganese 0, pH 6.5. No salt in the brine tank at this point so softener hadn't regenerated properly in not sure how many days. Probably not more than one or two weeks at most, and no water use in the house . Mechanical control head pretty seized and very hard to turn, said he could service it but probably time to replace.
Told him the previous lab tests had shown very low alkalinity, so with the softness and low pH corrosive water. Also the well, 8 years old had a production rate of only 2 GPM when drilled, no idea if that was in wet or dry season. Previous owners said they'd had no problems with water supply but they were careful to not run washer and dishwasher at same time etc. Plumber indicated they'd actually had intermittent water supply issues for up to a year, not sure if the problem was the pressure tank or well but they decided to replace pressure tank just before closin.
So local water guy recommended a venturi-type aerator and 1252 Nextsand unit (claimed this would handle up to 30 ppm iron), said no need for a softener. That's it. Would keep what little hardness there was so could help a bit with the corrosion in the house pipes, and could throw some calcite in with the Nextsand if you wanted to. Would expect to rebed the Nextsand every 5 years, maybe longer at a cost of $400 which would be offset by not having to buy 40 lbs of salt a week. Sounded good to me, no salt lugging, just annual maintenance of the head and rebed every 5 years or so. Sweet. Asked about the low well production rate (2 GPM), not sure what pump rate I get. 3/4 HP pump. He said no problem for backwashing the Nextsand, would program pauses to allow well recovery.
Tried to do a bit of research on Nextsand - seems impossible to find anything for iron applications (??)
Had Culligan guy down for a second opinion a few days later. I was now going to house daily to run some water and try to keep toilet stains at bay. Salt had been refilled with plain premium plus and some Iron Out thrown in. His results pre-treatment now 'only' 8 ppm iron (800 ug/L), now 10 grains hardness (of many tests, this is the only one that has shown any significant natural hardness in the water, I wonder if it was a false read), TDS 142, pH between 6 and 7 on field test, 6.8 on office pH test 3 days later (drawn Friday, checked Monday so may have risen in the meanwhile). Post treatment now 3 ppm total iron, 2G hardness.
He recommended a new high efficiency softener and guaranteed the new softener would take iron to 0. He was aware of the higher iron numbers from a few days before. He did not seem to be able to answer intelligent questions with intelligent answers and I think just has stock answer rather than anything tailored.
Meant to go ahead and try Nextsand and get moved in but life threw me a few curveballs and got delayed another few months. Was going to the house every day or few days at most to run some water, try to keep toilets from staining and keep an eye on salt use. Had put iron out pucks in toilet tanks to try to help. Then things started to get ugly.
Water got colored to varying degrees, clingy reddish film in toilet bowls, sheen and slime started in toilet tanks, filamentous fronds floating in bowl after flushes. Seemed to clear a bit after a couple of defouling doses of iron out, but would return. Tried system care salt, wasn't sure if it still needed iron out added or not (found out yes!), tried iron remover salt which actually seemed to make things much worse in terms of water color at the tap. Salt use did slow significantly with the iron remover salt, didn't know if it just dissolved more slowly or if the unit wasn't running it's cycles. Wanted proper raw water test to figure out WTH I had to deal with.
Agent came back 4 months after closing to repeat the raw sample for lab testing she messed up in the first place. Flushed the well supply line 10 mins before taking the sample. Stay tuned...
Previous owners had an old Myers ? Slantback softener, set to regenerate every 3 days. Before closing, post treatment water test showed iron .161 ppm (161 ug/L), pH 7.0, alkalinity as CaCO3 7.2 (very low), soft soft water. Everything else normal. The owners had the water flushing when the agent arrived, who knows how long, and it flushed for another 10-15 min after she arrived. They had mild iron staining in sinks and showers, clear water, clearly some green deposits/pinhole leaks at junctions and history of frequent replacement of tanks and pumps every 6-7 years it seemed (not all disclosed by them). Corrosive for sure but iron and pH seemed controlled. Mixture of copper and PEX in the house. Iron staining in toilet tanks but no sheen or slime, and no sign of rust staining in toilet bowls at all. Seemed manageable.
I did attempt to do a pre-treatment sample but the agent got confused by an old decommissioned well line (with I now know has reversed flow direction), came back with high iron and lead but we realized it wasn't the right supply and wrote it off to water in infrequently used faucet. Sellers were very attached to their closing date so I didn't insist on delaying to have it done again since softener seemed to be taking care of whatever was there.
Before closing, owners suddenly announced they were replacing the pressure tank. Said it made a funny noise that morning, bladder leaking, had it replaced. I asked to be there but plumber didn't call me until after old tank was removed. They didn't disinfect the plumbing system in the house after the work. Brine tank had lots of salt at pre-closing walk through. (Plumber later told me a different story about the pressure tank, but I digress).
Couldn't move in right away. Three weeks after closing returned to run some water and check on things. All the toilet bowls now iron stained. Ran faucets - all discharged intermittent plugs of red thicker water, some gas, some particulate rust, water back to clear in between plugs of red water. Some filamentous fronds in bowl when toilet flushed. Very brief sulfur smell from shower but hasn't come back since that one time. No gas in lines since that one time either.
Check softener, salt is empty, water has a bit of black dirt (typical salt dirt I thought), no sheen or slime initially but some sheen/oily film at water surface after the few days it took me to figure out what salt to buy.
At that time I knew little about softeners, never had one before so had local independent water guy down to check it and advise what kind of salt to use, settings since house wasn't being lived in yet etc.
He did on site water tests and disposed of the samples into the brine tank (no sink down there). Wasn't a fan of that.
His tests: pre-treatment hardness 3 grains, ferrous iron 21 ppm (yes, 21,000 ug/L) - essentially first draw I think since nowhere to discharge water down there, and house hadn't been lived in for about 3 weeks, so relatively stagnant water in pipes. Ferric 2 ppm, manganese 0, pH 7. Post-treatment hardness 0, ferrous 4 ppm, ferric 1, manganese 0, pH 6.5. No salt in the brine tank at this point so softener hadn't regenerated properly in not sure how many days. Probably not more than one or two weeks at most, and no water use in the house . Mechanical control head pretty seized and very hard to turn, said he could service it but probably time to replace.
Told him the previous lab tests had shown very low alkalinity, so with the softness and low pH corrosive water. Also the well, 8 years old had a production rate of only 2 GPM when drilled, no idea if that was in wet or dry season. Previous owners said they'd had no problems with water supply but they were careful to not run washer and dishwasher at same time etc. Plumber indicated they'd actually had intermittent water supply issues for up to a year, not sure if the problem was the pressure tank or well but they decided to replace pressure tank just before closin.
So local water guy recommended a venturi-type aerator and 1252 Nextsand unit (claimed this would handle up to 30 ppm iron), said no need for a softener. That's it. Would keep what little hardness there was so could help a bit with the corrosion in the house pipes, and could throw some calcite in with the Nextsand if you wanted to. Would expect to rebed the Nextsand every 5 years, maybe longer at a cost of $400 which would be offset by not having to buy 40 lbs of salt a week. Sounded good to me, no salt lugging, just annual maintenance of the head and rebed every 5 years or so. Sweet. Asked about the low well production rate (2 GPM), not sure what pump rate I get. 3/4 HP pump. He said no problem for backwashing the Nextsand, would program pauses to allow well recovery.
Tried to do a bit of research on Nextsand - seems impossible to find anything for iron applications (??)
Had Culligan guy down for a second opinion a few days later. I was now going to house daily to run some water and try to keep toilet stains at bay. Salt had been refilled with plain premium plus and some Iron Out thrown in. His results pre-treatment now 'only' 8 ppm iron (800 ug/L), now 10 grains hardness (of many tests, this is the only one that has shown any significant natural hardness in the water, I wonder if it was a false read), TDS 142, pH between 6 and 7 on field test, 6.8 on office pH test 3 days later (drawn Friday, checked Monday so may have risen in the meanwhile). Post treatment now 3 ppm total iron, 2G hardness.
He recommended a new high efficiency softener and guaranteed the new softener would take iron to 0. He was aware of the higher iron numbers from a few days before. He did not seem to be able to answer intelligent questions with intelligent answers and I think just has stock answer rather than anything tailored.
Meant to go ahead and try Nextsand and get moved in but life threw me a few curveballs and got delayed another few months. Was going to the house every day or few days at most to run some water, try to keep toilets from staining and keep an eye on salt use. Had put iron out pucks in toilet tanks to try to help. Then things started to get ugly.
Water got colored to varying degrees, clingy reddish film in toilet bowls, sheen and slime started in toilet tanks, filamentous fronds floating in bowl after flushes. Seemed to clear a bit after a couple of defouling doses of iron out, but would return. Tried system care salt, wasn't sure if it still needed iron out added or not (found out yes!), tried iron remover salt which actually seemed to make things much worse in terms of water color at the tap. Salt use did slow significantly with the iron remover salt, didn't know if it just dissolved more slowly or if the unit wasn't running it's cycles. Wanted proper raw water test to figure out WTH I had to deal with.
Agent came back 4 months after closing to repeat the raw sample for lab testing she messed up in the first place. Flushed the well supply line 10 mins before taking the sample. Stay tuned...