1jackw
New Member
I had a slow leak from a showerhead (no tub). I thought I could just replace O rings to solve the problem. I have a Kohler 304 valve installed. As soon as I removed the cap it separated into 2 pieces so I purchased a new cap assembly (RGP77759) and pressure balancing unit (RGP500520) from Home Depot. When these 2 parts are installed and I turn the water supply back on, the leak from the showerhead remains, and when I turn on the shower NO WATER comes out. I repeated these steps with no luck; I still have the leak and there is no water when I turn on the shower. All of the O rings are new and in place. I've watched the video from Kohler's website and cannot find anything that I'm doing wrong.
Could one or both of these replacement parts be faulty? Did I screw something up? Why would the leak remain if all valve parts were replaced?
Could one or both of these replacement parts be faulty? Did I screw something up? Why would the leak remain if all valve parts were replaced?