TOTO wall hung toilet - doesn't flush all the way

Discussion in 'Toilet Forum discussions' started by Robyn Zurfluh, Apr 12, 2021.

  1. Robyn Zurfluh

    Robyn Zurfluh New Member

    Joined:
    Apr 12, 2021
    Location:
    Atlanta, GA
    We are new to the in wall tank toilet type -- and we have one in our newly built out office. This is the MH Dual Tornado flush one. We had the plumber out to fix the geyser effect that was happening (missing a part between the tank and the bowl)

    But we still have the problem that the water doesn't completely exit the bowl when it's flushed. It swirls really hard and eventually the paper exits, but there is always 3" of dirty water in the bottom. Tech support says this is normal. It's pretty gross.... is this normal?
     
  2. Tuttles Revenge

    Tuttles Revenge In the Trades

    Joined:
    Oct 15, 2014
    I know we installed one a year or two ago but being the installer have no real life experience with it. I know we havent had any complaints from the customer. Do you have any photos of the in wall installation?
     
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