Toto S300e washlet malfunctioning - turning on wrong sprays

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Mnoone

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Hi - we were on vacation for 3 weeks so I powered off (via button) our S300E washlet. I came back last night and powered it back up. It has been acting up ever since then.

Specifically, the valves actuating the sprayer are not working properly. For example, when I put it into cleaning mode it seems to turn on the front cleaning sprayer. There are also new noises that don't sound like a happy little washlet.

Any ideas?
 

Tuttles Revenge

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Have you tried unplugging it for a few minutes and then turning it back on?

Otherwise it sounds like a call to tech support, they're pretty good at diagnosing issues over the phone. Washlets can be repaired at the Toto facility in California.
 

Mnoone

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Unplugging and plugging back in has not resolved anything, sadly. I'll send back to Toto. Looks like it's a fixed $175 fee which isn't so bad with this thing being ~5 years old.
 

Tuttles Revenge

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I've seen their repair operation in person, its pretty cool. It will get factory refreshed for a fraction of having a tech out to your home or replacement with a new unit.
 
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