thriftymama
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Hi everyone! We're finally rounding the finish line of our bathroom remodel. Yay! The bad news is that when the plumber installed our $400 Hudson Reed shower, they scratched it in a couple of places. One scratch is pretty deep and about an inch long. What should I do? I feel bad about the whole thing, but I also really feel bad that my new shower is not new looking anymore.
My husband spoke with the plumber and they are willing to compensate us for the part, but say they won't install it. They said they don't want to scratch it again and it was hard to put in.
Are they legally liable for replacing it? Or should they have to pay for the part + whatever another plumber charges to put it in? They already billed us for the labor to put it in in the first place.
Suggestions? Anyone deal with this sort of thing before?
Thanks in advance for any advice.
Bobbi Jo
My husband spoke with the plumber and they are willing to compensate us for the part, but say they won't install it. They said they don't want to scratch it again and it was hard to put in.
Are they legally liable for replacing it? Or should they have to pay for the part + whatever another plumber charges to put it in? They already billed us for the labor to put it in in the first place.
Suggestions? Anyone deal with this sort of thing before?
Thanks in advance for any advice.
Bobbi Jo