Please Help Identify Shower Thermostat Control Cartridge Brass Screw

[johnthebaum]

Hello,

I am a new plumber here and I have a customer that has a broken brass "screw" that connects the shower handle to the cartridge. I have asked fellow plumbers and supply stores, but no one is able to identify the company, part, or model number. I thought I found the part from Rohl, but after speaking with their customer service, they said it is not theirs either.

It would be greatly appreciated if anyone could point me in the right direction to assist my customer.

 

[Neil Binda]

Hello,

I am a new plumber here and I have a customer that has a broken brass "screw" that connects the shower handle to the cartridge. I have asked fellow plumbers and supply stores, but no one is able to identify the company, part, or model number. I thought I found the part from Rohl, but after speaking with their customer service, they said it is not theirs either.

It would be greatly appreciated if anyone could point me in the right direction to assist my customer.

Do you have a picture of the complete shower system ?

 

[Sponsor]

 

[johnthebaum]

Do you have a picture of the complete shower system ?

 

[Neil Binda]

Unfortunately I don't recognize this one .
@Marlinman Does this look familiar to you ?

 

[Marlinman]

Let me see what I can find. Unusual volume control trim.

 

[Breplum]

was there a big brass nut holding the cartridge? Are there integral stops hidden in there behind the wall?
And, show the cartridge w/o the handle on.