Hello,
This is my first post ever in a forum of this kind.
So yesterday my father and I installed a brand new water softener to replace a 10-15 year old previous one.
It is a Morton® 34,000 Grain Water Softener
Model Number: M340012
Got it all installed per the instructions and after running a recharge cycle it did not drain the water from the tank. I've looked all over the internet and from what I have read it says there should be no more than a couple of inches of water in the tank. Mine was almost completely full. Well, I say completely, but it was up the 5 or 6 mark on the indicator.
This was the problem I was having with the old one as well. I did all the trouble shooting I could find online and finally I just gave up because the bypass shut off would not quit leaking no matter what I did.
So now I'm back to square one and can't figure out why the tank is holding water. There are no kinks in the drain lines. I'm just confused because it is brand new, literally.
Any suggestions, or should I just call a plumber?
Thanks
This is my first post ever in a forum of this kind.
So yesterday my father and I installed a brand new water softener to replace a 10-15 year old previous one.
It is a Morton® 34,000 Grain Water Softener
Model Number: M340012
Got it all installed per the instructions and after running a recharge cycle it did not drain the water from the tank. I've looked all over the internet and from what I have read it says there should be no more than a couple of inches of water in the tank. Mine was almost completely full. Well, I say completely, but it was up the 5 or 6 mark on the indicator.
This was the problem I was having with the old one as well. I did all the trouble shooting I could find online and finally I just gave up because the bypass shut off would not quit leaking no matter what I did.
So now I'm back to square one and can't figure out why the tank is holding water. There are no kinks in the drain lines. I'm just confused because it is brand new, literally.
Any suggestions, or should I just call a plumber?
Thanks