New Moen cartridge won't go in

Discussion in 'Shower & Bathtub Forum & Blog' started by skylyn, Dec 16, 2007.

  1. skylyn

    skylyn New Member

    Joined:
    Dec 16, 2007
    Location:
    Pennsylvania
    The single handle bathtub fixture broke off yesterday. I pulled the cover off and managed to extract (it was pretty difficult!) the broken cartridge. I got a new assembly from HD and thought it would be pretty easy to install. However, I can't get the new moen cartridge in all of the way! Am i missing something? The old cartridge was numbered #96909 (or 60696). I can't find a direct replacement, but that wouldn't help because the handle itself broke too.

    Also, would it be easier to just go with another brand? Will they work with the plumbing fixture pictured below? In the pic below, the new cartridge is in (but not all of the way).

    [​IMG]

    Moen replacement 1222 for the Posi-Temp Shower Valve
     
    Last edited by a moderator: Feb 27, 2011
  2. Cass

    Cass Plumber

    Joined:
    Nov 12, 2005
    Location:
    Ohio
    You need to return the junk from HD and go to Low*s and buy an OEM cartridge.

    The other thing is look inside the valve with a flashlight, and be sure there are no peices of rubber inside.

    You can also put a thin coating of silicone onside the valve B 4 U install it, it should come with the new cartridge, if it doesn't you can buy some.

    [​IMG]

    Moen 1222 for the Posi-Temp

    [​IMG]
     
    Last edited by a moderator: Feb 27, 2011
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  4. skylyn

    skylyn New Member

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    I can't just replace it, the handle is broke! The metal piece broke off inside it. Can i install another brand (a complete kit) with the existing plumbing? Are any easier than moen?
     
  5. Cass

    Cass Plumber

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    Nov 12, 2005
    Location:
    Ohio
    How did you remove the old one?
     
  6. skylyn

    skylyn New Member

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    Dec 16, 2007
    Location:
    Pennsylvania
    the handle snapped off in the middle. I took the cover plate off and pulled the old cartridge out with a pliers.
     
  7. Cass

    Cass Plumber

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    Nov 12, 2005
    Location:
    Ohio
    Are you talking about the clear plastic handel or the brass stem in the center of the cartridge?
     
  8. jimbo

    jimbo Plumber

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    Aug 31, 2004
    Location:
    San Diego, CA
    Can you post a pic of the old cartridge, and the old handle? Something doesn't look quite right.
     
  9. cwhyu2

    cwhyu2 Consultant

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    Aug 11, 2007
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    Consultant
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    Cincinnati OH
    I looks like the tabs on the cartridge are not lined with the slots on valve body.
    Twist cartridge with pliers and gently push at same time. This might work.
     
    Last edited by a moderator: Mar 15, 2011
  10. Redwood

    Redwood Master Plumber

    Joined:
    Dec 15, 2007
    Occupation:
    Service Plumber
    Location:
    Connecticut
    First there is probably no valve out there that is easier to work on than what you have. Pull the cartridge back out and make sure there is nothing inside the bore of the valve. Grease the cartridge and push it in.
     
  11. Wet_Boots

    Wet_Boots Sprinkler Guy

    Joined:
    Mar 23, 2007
    Location:
    Metro NYC
    The home centers will have replacement handle for Moen. Maybe not a metal handle, if that's what you had before, but a clear plastic handle that will fit.

    I tried one of the HD replacement cartridges for the Moen Positemp. Never again.
     
  12. Dunbar Plumbing

    Dunbar Plumbing Master Plumber

    Joined:
    Apr 18, 2005
    Occupation:
    Service Plumber, Outdoor Temperature Relief Owner
    Location:
    Northern Kentucky/Greater Cincinnati Area

    And the #1 Moen problem that graces the world wide web of plumbing forums? Can't get the *#@! cartridge out/stuck/broke off/pieces left in the assembly.


    I start to whimper and cry like a baby when a customer calls me with a moen faucet problem. Special tools to remove them. Have to be careful how you reinstall them as well....can cut the rubbers quite easily because the valve openings are machined slotted, not ported.

    Don't get me started on 875 series kitchen sink faucets either. Curse the one who's blessed with a leaking backflow preventor. Curses I say!
     
    Last edited: Dec 17, 2007
  13. cwhyu2

    cwhyu2 Consultant

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    Occupation:
    Consultant
    Location:
    Cincinnati OH
    The 1225s are the easist to replace,proper tool proper fix.
     
  14. traveler1101

    traveler1101 New Member

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    Aug 5, 2008
    Location:
    Arizona
    Last edited by a moderator: Nov 22, 2016
  15. hj

    hj Moderator & Master Plumber Staff Member

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    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    Moen

    There are several styles of metal lever handles for that valve. You have to get the whole handle assembly because they use an adapter to secure it to the stem.
     
  16. traveler1101

    traveler1101 New Member

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    Aug 5, 2008
    Location:
    Arizona
    Can you tell me where I can find one? I am also from AZ.

    Thanks
     
    Last edited: Aug 6, 2008
  17. Lancaster

    Lancaster New Member

    Joined:
    Nov 7, 2005
    You buy a complete Posi-temp lever-style shower trim kit,cheapest one is TL182.Change out the handle and put the other parts (shower head,shower arm,escutcheon) in your junk box,or change them too,or throw them in the bushes,whatever.Available at any Moen distributor for what,40 bucks? I dont think the box stores carry the bulk-pack items but you can check.
     
  18. traveler1101

    traveler1101 New Member

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    Aug 5, 2008
    Location:
    Arizona
    Thank You Very Much!!!!!!
     
  19. hj

    hj Moderator & Master Plumber Staff Member

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    Aug 31, 2004
    Occupation:
    Plumber
    Location:
    Cave Creek, Arizona
    handle

    BPI in Phoenix, or call 1-800-BUYMOEN after looking on the Internet for the number of the handle you like.
     
  20. spanz

    spanz New Member

    Joined:
    Mar 15, 2011
    Location:
    new england
    I need to replace this cartridge too. I called moen cust. service and they are sending a free replacement cartridge out, so try that way first! The new moen part number is 1222. The lady said the 96909 part number was meaningless.

    [​IMG]

    Moen replacement 1222 for the Posi-Temp Shower Valve
     
    Last edited by a moderator: Mar 15, 2011
  21. DIY Greg

    DIY Greg New Member

    Joined:
    Nov 22, 2016
    Location:
    Manitoba
    The replacement part number for the Posi-Temp Shower cartridge is either the 1222B or the 1222 (they are the same cartridge just different numbering - I have no idea why).
    (The B means it's a "bulk" cartridge. Plumbers buy them without the retail packaging)
    My original cartridge (circa 1999/2000) had 96909 on it as well. Moen provides the replacement for free (lifetime warranty). I got mine at the local Rona hardware store (in Canada) for free. I don't know if other stores provide this free service. Otherwise call Moen and they will ship one out to you for free.

    My replacement cartridge would not go all the way in either. It seemed just a hair too long, so I could not get the retaining clip to go in (which is absolutely necessary). I called Moen (for free lifetime tech support). They said that the (original) valve develops sediment inside it over time (in my case 16 years). The old cartridge has adapted to it, so it will fit in, but the new one will not.

    The Moen recommended solution is:

    1. Stick a rag soaked in a 50/50 vinegar/water solution into the big valve hole where the cartridge fits for 30 minutes.
    2. Remove rag and scrub inside of valve hole with a toothbrush.
    3. Turn the main water back on and force flush the sediment out of the valve hole. Be sure to wrap the valve exterior behind the wall with towels as this will be a very messy procedure. Water goes everywhere and it will be dirty, possibly with little black pieces of rubber from the old cartridge.
    4. Install new 1222B replacement cartridge.

    This worked for me. The new cartridge fit, but just barely. It took a lot of fiddling (pushing the bottom tips of the retaining clip in towards the wall with a screwdriver and hammering gently on the top of the retaining clip) to get the retaining clip in, but it did eventually go all the way in.

    I guess they make them to fit super-tight, which works fine with a new, clean valve but not so much with an old, dirty valve.
     
    Last edited by a moderator: Nov 22, 2016
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