New Drake Toilet Clogged

[SAS]

This past weekend I installed a new Drake toilet in the master bath. This is the fourth Drake toilet I've installed, and everything seemed to go just fine. It's been in use since Saturday afternoon with no issues at all. Today at work I got a call from my wife that it was completely clogged. We never had one of these clog and the older ones have been in service for at least 5 years! There was no "unusual" use and no kids to throw anything strange into the bowl. It flushed fine earlier this morning and then suddenly it's not flushing at all.

I figure I'll try plunging it when I get home, and if that doesn't work, I guess I'll have to buy a snake. Is there any possibility that the clog is related to the installation? Why would it clog without someone using a ton of paper or throwing in a foreign object?

 

[Reach4]

Suggest that your wife try dumping a few gallons of water into the bowl with as much force, or from as high as, she dares.

Also, you can read the description of Terry's plunging technique.
https://terrylove.com/forums/showthread.php?9878-Toto-and-plunger
https://terrylove.com/forums/showthread.php?12544-Unclogging-Toto-Drake

 

[Sponsor]

 

[SAS]

Suggest that your wife try dumping a few gallons of water into the bowl with as much force, or from as high as, she dares.

Also, you can read the description of Terry's plunging technique.
https://terrylove.com/forums/showthread.php?9878-Toto-and-plunger
https://terrylove.com/forums/showthread.php?12544-Unclogging-Toto-Drake

My wife did try the hot water and some dish soap, but it did't help. When I got home, it only took a minute or two to clear the clog with a plunger. As the father of 4 (all of whom are now grown) I have had plenty of experience with plungers. I'm just surprised that it clogged. As I said before, we never clogged the Drakes in our old house, and my wife is not one to overdo it with the toilet paper.

 

[Gary Swart]

No way to prove anything, but I would suspect that something got into the toilet that lodged in the trap way. Even a huge amount of TP isn't going to clog a Toto. Glad the problem was quickly and easily solved anyway.

 

[Jadnashua]

It's rare, but I've found that if things are a bit harder than my normal, and they land just so, very rarely, they'll wedge themselves in place. If they sit in the water for a bit, it will flush down without help, but if you try immediately, they may need help. By far, everything normally just 'goes' the first time. I think this may happen with any toilet, and if it happens a lot, even the Toto may not be sufficient - you may need something like a Caroma, with its huge trapway (but it has other issues).

 

[TPA]

I've found the newer Drakes aren't quite as good as the older ones. I'm not sure specifically what changes have been made, but I do notice the bowl shape is different.

Still never have had a Toto Aquia clog, even despite major abuse.

 

[WJcandee]

As the holidays approach, just a reminder that in the rare instance that your Toto clogs, some plungers are easier than others to use. Terry's "quick rapid strokes" method of plunging has always done it for me, but sometimes it is hard to form a seal against the "keyhole"-shaped bottom outlet of a typical Toto. I found this one seals best, and has a nice T-shaped handle that you can grab onto when pushing and pulling.

http://www.homedepot.com/p/Korky-MaxPERFORMANCE-Toilet-Plunger-99-8A/203765220

 

[Wallijonn]

... we never clogged the Drakes in our old house ...

How long have you been in your current house and is this the first Drake in this house?

 

[Wallijonn]

SAS,

Any chance for an update?