Need help Water Ridge bathroom faucet

[Alegroman]

Hi, I am a new member. I have a Water Ridge bathroom faucet that I need to replace the cartridges because it's leaking. I don't know the model or where it was purchased because I am not the original owner. Anyway I was able to get the supposedly correct part by calling globe union support. I send them a photo of the faucet, and a week later the hot and cold cartridges arrived. The faucet has a cap and a screw on the handle (see photo). After removing the screw I was able to remove the handle top only. The rest of the housing still covers preventing access to the cartridge. I tried turning the housing counterclockwise but it doesn't seem to move. I am afraid using force and break something. Could somebody please help?
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[James Henry]

Tap around the base of the escutcheon with the plastic handle of a screwdriver to break the calcium loose then try to unscrew it. Or use some CLR.

 

[Sponsor]

 

[LLigetfa]

Or use some (CRL) CLR.

TIFIFY
https://clrbrands.com/en-US/Products/CLR-Household/CLR-Calcium-Lime-Rust-Remover

 

[James Henry]

TIFIFY
https://clrbrands.com/en-US/Products/CLR-Household/CLR-Calcium-Lime-Rust-Remover

I'm a dumb!%;.