My Morton softener is only about 2 years old and will no longer soften my water. I've checked everything and it seems to be working just fine, yet the water still feels and tests as hard (~300 ppm) with two different testers. I'm on city water that is pretty hard to start with (20ish) and I've set the softener to 30. I've removed the salt in the tank to verify there is no bridge. The venturi is clean and the turbine spins (both in feel and by the counter). I've worked it through a manual regeneration and it seems to add and emit water just like it is supposed to when it is supposed to. The valve drain hose drains like it should. I've used a few different cleaning additives every now and then, including just a week or so when I started looking into the problem. I've checked the bypass valve so often I'm seeing it in my sleep. I'm testing the cold water since the water in my heater tank may take a few days to change over after a recharge. I only use Morton's recommended pellet and the salt level does appear to go down over time.
What can I possibly be missing?
Thank you for your time.
What can I possibly be missing?
Thank you for your time.