Mike Starcher
New Member
Hi,
Apologies if this has been asked. I couldn't find anything.
I have a Moentrol shower valve that supplies a shower head and four small body spray heads. One morning I suddenly have no water at all. I took off the faceplate and shut off the water using the two stop valves integral to the valve body. Pulled the main on/off cartridge out and turned the cold water back on. I got a short burst of water, then nothing at all. Turned the cold back off, then on again and got barely a trickle. Next, I tried turning the hot water on. Just a trickle. I took the balancing spool out and turned on the cold water and got a normal flow out of the spool socket. Same with the hot side. So I soaked the spool in vinegar and water for a couple of hours, even though it rattled and sounded and looked okay. I reinstalled the spool and again, barely a trickle out of either hot or cold. I removed the spool again and got a normal flow out of the spool socket. So, I called Moen and they sent a new spool and cartridge.
When the parts arrived, I put the new spool in but held off on installing the cartridge until I checked the water flow. I got more than just a trickle, but nowhere near the amount of water I should be getting. So now I'm stumped. I'm thinking that there must be a plugged port or orifice in the valve body itself where the water flows from the spool to the on/off/temperature control valve.
Any thoughts or ideas are definitely welcome.
Apologies if this has been asked. I couldn't find anything.
I have a Moentrol shower valve that supplies a shower head and four small body spray heads. One morning I suddenly have no water at all. I took off the faceplate and shut off the water using the two stop valves integral to the valve body. Pulled the main on/off cartridge out and turned the cold water back on. I got a short burst of water, then nothing at all. Turned the cold back off, then on again and got barely a trickle. Next, I tried turning the hot water on. Just a trickle. I took the balancing spool out and turned on the cold water and got a normal flow out of the spool socket. Same with the hot side. So I soaked the spool in vinegar and water for a couple of hours, even though it rattled and sounded and looked okay. I reinstalled the spool and again, barely a trickle out of either hot or cold. I removed the spool again and got a normal flow out of the spool socket. So, I called Moen and they sent a new spool and cartridge.
When the parts arrived, I put the new spool in but held off on installing the cartridge until I checked the water flow. I got more than just a trickle, but nowhere near the amount of water I should be getting. So now I'm stumped. I'm thinking that there must be a plugged port or orifice in the valve body itself where the water flows from the spool to the on/off/temperature control valve.
Any thoughts or ideas are definitely welcome.