Moen trim ID to fit 3330 valve?

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I have spent a lot of time looking through Moen's website, tried emailing them 2 weeks ago, and then tried phoning today - what a joke.
Can anyone recognize the model of this Moen shower set?
The clamp on the handheld shower bar no longer holds and I assume at some point I will have to replace a cartridge. Does the cover plate come off with an Allen key through the teensy hole at the bottom of the plate?
 

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