Moen Single Handle Faucet Issue

Discussion in 'Plumbing Forum, Professional & DIY Advice' started by DaveJW, Apr 18, 2017.

  1. DaveJW

    DaveJW New Member

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    I recently replaced a Moen cartridge in an old single handle faucet. (Moen part number #1220). It is working fine with the exception that sometimes it does not shut off completely - almost like the handle doesn't get the cartridge stem all the way back down. Other times it works fine. I'm not sure what is causing this.
     
  2. hj

    hj Moderator & Master Plumber Staff Member

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    If it is a kitchen faucet , you probably do not have the handle engaged into the fulcrum properly.
     
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  4. DaveJW

    DaveJW New Member

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    Thank you. I am thinking I may not have the pivot retainer nut tight enough. Was afraid to over tighten. Is there any other "trick" to attaching the handle?
     
  5. hj

    hj Moderator & Master Plumber Staff Member

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    That is no usually the reason for what you describe.
     
  6. DaveJW

    DaveJW New Member

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    I'm not sure what to do to fix the issue.
     
  7. hj

    hj Moderator & Master Plumber Staff Member

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    Since we cannot see HOW the handle is operating when it does not function properly, neither do we. Can you push the handle down to shut off the last bit of flow?
     
  8. DaveJW

    DaveJW New Member

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    Yes. I can push down and that usually stops the flow. Or I can jiggle the handle and get it to stop.
     
  9. hj

    hj Moderator & Master Plumber Staff Member

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    That usually means the handle is either NOT engaged onto the fulcrum properly, or you have a cracked fulcrum, which is a possibility with certain models of Moen kitchen faucets. but, since we cannot see it, that is just a guess.
     
  10. DaveJW

    DaveJW New Member

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    Thanks very much for your help. I noticed on the retainer nut a portion of the rim was bent badly. I replaced the nut and with more detailed instructions from Moen I was able to fix it. If only they included the more detailed instructions with the cartridge, it would have save me a lot of frustration. Thanks again.
     
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