Moen shower diverter stuck

[David Rohland]

The diverter in my shower will not turn at all. I removed the handle, extension, sleeve and bonnet nut. I cannot get the diverter to move at all. It won't turn nor come out. Any suggestions as to how to remove this? I tried turning it with a pliers but did not use too much force for fear of breaking the plastic stem.

 

[WorthFlorida]

Moen cartridges can be tough to get out. First you must remove the clip but before you do, get a replacement.

 

[Sponsor]

 

[HudsonDIY]

If the cartridge doesn't come right out (which they rarely do). Do yourself a favor and buy the removal tool. They can be found on amazon for less than 10 bucks. It's well worth the small investment to save yourself a lot of headaches.

 

[David Rohland]

If the cartridge doesn't come right out (which they rarely do). Do yourself a favor and buy the removal tool. They can be found online for less than 10 bucks. It's well worth the small investment to save yourself a lot of headaches.

I don't see a clip on this.

This is what it looks like from behind.

 

[HudsonDIY]

It looks like someone has covered it with putty.

 

[David Rohland]

I dug out all the putty and still do not see any clip. this is a plastic stem and diverter. I still cannot turn it or remove it. Any other suggestions? Here are photos after the putty is removed.

 

[HudsonDIY]

My apologies, initially I read that Worth identified your faucet as a Moen and ran with it, but this doesn't look like any Moen I've ever seen. Hopefully one of the pros can chime in and correctly ID your faucet.

 

[David Rohland]

My apologies, initially I read that Worth identified your faucet as a Moen and ran with it, but this doesn't look like any Moen I've ever seen. Hopefully one of the pros can chime in and correctly ID your faucet.

It is a Moen - at least that is what is inscribed on the sleeves.

 

[David Rohland]

It is a Moen - at least that is what is inscribed on the sleeves.

I imagine it was installed when the house was built in 1991

 

[WorthFlorida]

This doesn’t explain how to remove the diverted valve but look at picture 2?


https://www.moen.com/shared/docs/instruction-sheets/ins916f.pdf

 

[WorthFlorida]

This is about the worse video there is but you might get the idea what this idiot was doing.